Scope 1 Emissions
2022 Communication on Progress
Coca-Cola Icecek
Published date
May 31, 2022
No. of questions
62
Supplemental files
CCI_Human Rights Policy.pdfCCI_Environment_Policy.pdfCCI 2021 Entegre Faaliyet Raporu.pdfCCI_code_of_ethics_main.pdf2021 GHG VERIFICATION STATEMENT_Coca Cola.pdfCOCA COLA 14064 ENG - 2022.pdfDELOITTE External Assurance.pdfHumanRights-English.pdfCCI_Environment_Policy.pdfCCI_code_of_ethics_main.pdfCEO Statement
Signed
Governance
Policies and Responsibilities
1. Does the Board / highest governance body or most senior executive of the company:
2. Does the company have a publicly stated commitment regarding the following sustainability topics?
Optional commentOur commitment is mentioned all through in our 2021 Integrated Report. The report and policies on the Environment, Human Rights and Ethics can be reached at our website: cci.com.tr3. Does the company have in place a code of conduct regarding each of the following sustainability topics?
4. Has the company appointed an individual or group responsible for each of the following sustainability topics?
5. Does the company have a formal structure(s) (such as a cross-functional committee) to address each of the following sustainability topics?
Prevention
6. Does the company have a process or processes to assess risk?
6.1. During the assessment of risk, which business relationships are reviewed?
7. Does the company have a due diligence process through which it identifies, prevents, mitigates, and accounts for actual and potential negative impacts on sustainability topics?
7.1. During the due diligence process, which business relationships are reviewed?
Concerns and grievance mechanisms
8. Are there any processes through which members of the company’s workforce can raise concerns about the company’s conduct related to human rights, labour rights, environment, or anti-corruption?
Optional commentWe have an Ethics Line is managed by a completely independent third-party company where our employees may ask questions and share their concerns about corporate business principles, code of ethics, discrimination, superiors - subordinates, mobbing, conflict of interest and etc. Violations and non-compliance related to Human Rights Policy (“HRP”) are governed by Code of Ethics Handbook. Ethic and Compliance Manager manages all HRP reports and notifications regarding possible violations of human rights in co-operation with the CCI Group Employee Relations department.8.1. Please provide additional detail regarding the process(es) the company has through which members of the company’s workforce can raise concerns about the company’s conduct.
Optional commentEthics Line is managed by a completely independent third-party company where our employees may ask questions and share their concerns about corporate business principles, code of ethics, discrimination, superiors - subordinates, mobbing, conflict of interest and etc. Employees can access Ethic line by a dedicated e-mail address, an assigned telephone number or by the web site www.cciethicsline.com where the message may be sent anonymously via a free text area. This hotline gives service in Turkish, English, Russia and Arabic.9. Does the company provide or enable access to effective remedy to right holders / stakeholders where it has caused or contributed to the adverse impact?
Lessons
10. How does the company capture lessons regarding each of the following sustainability topics?
Executive Pay
11. Is executive pay linked to performance on one or more of the following sustainability topics?
Board Composition
12. Percentage of individuals within the company’s Board / highest governance body by:
Optional commentYou can see our board of directors from the following link: https://www.cci.com.tr/en/investor-relations/corporate-governance/management-and-bod/board-of-directors13. Do you produce sustainability reporting according to:
Data Assurance
14. Is the information disclosed in this questionnaire assured by a third-party?
Human Rights
Materiality / Saliency
1. Which of the following has the company identified as material human rights issues connected with its operations and/or value chain, whether based on their salience (i.e., the most severe potential negative impacts on people) or another basis?
Response
8. Briefly describe practical actions the company has taken during the reporting period and/or plans to take to implement the human rights principles, including any challenges faced and actions taken towards prevention and/or remediation.
- We are committed to creating a diverse and inclusive work environment with an open and reassuring culture by focusing on 3 priority areas: Intergenerational Diversity, Culture, and Gender Equality. Thus, we published CCI Diversity and Inclusion Manifesto. The manifesto was translated and published in the languages of all CCI countries. - CCI Senior Management and more than 90 managements received ''From Bias to Inclusion'' training consisting of three modules. - At CCI, we believe words can change the world. We set out our work on gender equality by taking the power of words behind us and started with the transformation with the language we use. We have partnered with Kadir Has University Gender and Women's Studies Research Center and published Gender Sensitive Language and Communication Guidelines and online education in Turkish and English languages. - We achieved a 98% compliance rate in Supplier Guiding Principles Audits of CCI plants. We have passed all audits successfully with an evaluation score in GREEN category. - Ethics Line notifications in 2021 regarding Human Rights Policy: We received 56 notifications and they were checked by the Group Employee Relations and investigated by Human Rights Policy experts before being recorded in the system to be submitted to the decision of the Ethics and Compliance Committee. We regularly repeated trainings on Human Rights Policy to prevent nonconformities. - Human Rights Policy training was repeated for reinforcement and continued to be a part of orientation for new recruits. A total 1209 hours of Human Rights Trainings were received by more than 7500 participants at CCI. Also "Human Rights" training was given to our 245 subcontractors in Pakistan. - Participation in the #RaiseYourVoice awareness campaign of United Nations Women Department (UNWomen) between November 25 to December 10. Call was made for participation in the campaign in Turkey and all countries and events were organized. - Women Support Application (KADES) of Turkish Interior Ministry Security General Directorate was introduced by the official authorities with a meeting for CCI Turkey employees. KADES application is still being promoted and reminded in our information boards. - We believe that we are at the beginning of the road towards Diversity and Inclusion, and we are taking this issue to our priorities. In 2022, periodical training and communication campaigns will be organized. - Gender Sensitive Language and Communication Guidelines and virtual training will be published in the languages of CCI countries. - While the CCI Human Rights Policy remains part of orientations, communication plans will be made to raise the awareness of employees in this regard. - CCI will continue to work on Domestic Violence awareness. The Company will be actively involved in building a platform by the Business World Against Domestic Violence group where it is among the founders. - Categorized recruitment programs will be continued until gender balance is achieved in the number of employees. - The Leadership Program targeting CCI Women Leaders will be held in 2022Labour
Commitment
1. Does the company have a policy commitment in relation to the following labour rights principles?
1.1. For each labour rights policy, is it:
Optional commentThis Policy is guided by international human rights principles encompassed by the Universal Declaration of Human Rights, including those contained within the International Bill of Rights, the International Labor Organization’s 1998 Declaration on Fundamental Principles and Rights at Work, the United Nations Global Compact, and the UN Guiding Principles on Business and Human Rights. The CCI Human Rights Policy is overseen by CCI Executive Committee. CCI also expects and encourages its suppliers and business partners to uphold these principles and urges them to adopt similar policies within their own businesses.Prevention
2. In the course of the reporting period, has the company engaged with affected stakeholders or their legitimate representatives in relation to the following labour rights issues?
Optional commentWe expect our suppliers and distributors (stakeholders) to share our commitment to respect all human rights. In order to determine the degree that our suppliers comply with the CCI’s Human Rights Policy, and TCCC’s Supplier Guiding Principles (SGP), audits were routinely conducted by an independent auditing firm. The Supplier Guiding Principles (SGP) are a vital pillar for human rights and workplace accountability programs. The Supplier Guiding Principles communicate our values and expectations and emphasize the importance of responsible workplace policies and practices that comply, at a minimum, with applicable with local labor laws and regulations.3. What type of action has the company taken in the reporting period with the aim of preventing/mitigating the risks/impacts associated with this labour rights issue?
Optional commentAddition to embedding our Human Rights Policy and Supplier Guidance Principles into our supplier's and distributor's contracts, CCI Human Rights Policy Online training program to increase awareness of the subject.4. Who receives training for the following labour rights issues?
Optional commentHuman Rights Policy is embedded5. How does the company assess progress in preventing/mitigating the risks/impacts associated with the following labour rights issues?
Performance
6. What is the percentage of employees covered under collective bargaining agreements?
7. What is the percentage of employees in a trade union or other workers' organization?
8. In the course of the reporting period, what was the percentage of women in:
9. What was the average ratio of the basic salary and remuneration of women to men (comparing jobs of equal value) during the reporting period?
10. In the course of the reporting period, how frequently were workers injured (injuries per hour worked)?
11. In the course of the reporting period, what was the company’s incident rate?
Response and Reporting
12. In the course of the reporting period, has the company been involved in providing or enabling remedy where it has caused or contributed to the adverse impact associated with the following labour rights issues?
13. Briefly describe practical actions the company has taken during the reporting period and/or plans to take to implement the labour rights principles, including any challenges faced and actions taken towards prevention and/or remediation.
- workshops - 2019 da belirlenen human rights riskini - continuous training for human rights training+awereness training - CCI women distribote Since the publication of Workplace Rights Policy in 2014, we have integrated workplace rights Salient Human Rights Risk Workshop with Country GMs and Executive Committee Members CCI Human Rights & Labor Relations Workshop facilitated for Country GMs, Executive Committee Members, HR Teams we have integrated workplace rights and human rights into all applications across our value chain, our corporate values, and our sustainability strategy as a continuation of our existing CCI Workplace Rights Policy. In December 2018, CCI published its first Human Rights Policy, a continuation of the existing CCI Workplace Rights Policy. The CCI Human Rights Policy was created using "principles of the Coca-Cola System" as well as the Universal Declaration of Human Rights, ILO Declaration on Fundamental Principles and Rights at Work and the United Nations Guiding Principles on Business and Human Rights.Environment
Commitment
1. Does the company have a formal policy on the following environmental topics?
1.1. For each environmental policy, is it:
Prevention
2. In the course of the reporting period, has the company engaged with affected stakeholders or their legitimate representatives in relation to the following environmental issues?
3. What type of action has the company taken in the reporting period with the aim of preventing/mitigating the risks/impacts associated with these environmental topics?
4. How does the company assess progress in preventing/mitigating the risks/impacts associated with the following environmental topics?
4.1. For each environmental topic in which the company sets timebound goals / targets, what kind of targets has the company set?
4.2. For each environmental topic in which the company sets timebound goals / targets, how is progress against target / goal tracked?
5. In the course of the reporting period, has the company been involved in providing or enabling remedy for any actual impacts associated with the following environmental issue(s)?
Climate Action
6. What were the company’s gross global greenhouse gas emissions for the reporting period?
Scope 2 Emissions
Scope 3 Emissions
Optional commentIn line with ISO 14064-1 Standard, the scope measured within the framework of Scope 3 in Turkey has been expanded in 2021. While Scope 3 emissions data in Turkey to date (including 2020) covered the energy consumption of cold beverage equipment, shuttle services for HQ employees, business trips and downstream transportation in the value chain, in 2021 this scope was expanded to include emissions from shuttle services for all operations across Turkey, emissions from production of purchased packaging materials and raw materials, emissions from energy supply, emissions from recovery/disposal of the waste generated in production operations, emissions resulting during product use and product end-of-life emissions. Newly included emissions in 2021 are listed as “Scope 3 extended” emissions in the chart. In other countries, Scope 3 emissions only cover emissions resulting from the energy consumption of cold beverage equipment7. What percentage of the company's revenue was invested in R&D of low-carbon products/services during this reporting period?
8. Has the organization acted to support climate change adaptation and resilience?
Energy / Resource Use
9. Please report the company's renewable energy consumption as a percentage of total energy consumption in the reporting period.
Technology
10. What percent of the company's revenue came from environmentally friendly products / services during this reporting period?
Sector-specific Questions
11. Which sector(s) does the company operate in? If diversified, choose top 3 by revenue.
Sector-specific: Water
12. Please provide details regarding the company's water withdrawal and consumption (own operations) during the reporting period.
Water withdrawal (volume of water in megaliters):
Water consumption (volume of water in megaliters):
13. Please provide details about the company’s water intensity of products in regions with high or extremely high water stress.
Optional commentWe calculate water usage ratio (amount of water used to produce 1L of product) at a country level and also in consolidated format across CCI.Sector-specific: Forest, biodiversity, and land use
14. Please report the number and area (in hectares) of sites owned, leased, or managed by the company in or adjacent to protected areas and/or key biodiversity areas (KBA).
15. What area (in hectares) of natural ecosystems was converted during the reporting period in areas owned, leased, or managed by the company?
16. Is the company supporting or implementing project(s) focused on ecosystem restoration and protection?
Overall Environment
21. Briefly describe practical actions the company has taken during the reporting period and/or plans to take to implement the environment principles, including any challenges faced and actions taken towards prevention and/or remediation.
In 2021, we saved 12.5 Million MJ of energy, 5,000 tons of CO2emissions and 185 thousand m3 of water with the operational excellence (OE) projects across CCI. Our Intercity Transportation Planning Optimization Project within the scope of our Digital Products helped us save 143,153 liters of fuel as a result of increased truck productivity and route optimization. We used 8.3% recycled plastic (r-PET) in Turkey in 2021. In 2021, with our returnable glass bottle practices in Turkey, we prevented 67,302 tons of CO2 which is equal to the amount that 5.6 million trees remove from the atmosphere. We used 25% recycled HDPE (high density polyethylene) in our plastic crates.We saved 128 tons of resin with the help of lighweight practices in packaging. We recycled 8% of the water we used in Turkey operations and 6% of the water used across CCI for secondary purposes. With electric forklifts, we reduced our carbon dioxide emissions by 68% , preventing 521 tons of carbon dioxide from leaking into the atmosphere. In 2021, we prevented 485.000 tons of CO2 emissions as a result of best practices along the value chain.Anti-corruption
Commitment
1. Does the company have an anti-corruption compliance programme?
2. Does your company have policies and recommendations for employees on how to act in case of doubt and/or in situations that may represent a conflict of interest, e.g. with regard to gifts and hospitality, donations, sponsorship, or interactions with public officials?
Optional commentWe have it in our Code of Ethics as a stand-alone policy.Prevention
3. Who receives training on anti-corruption and integrity?
3.1. How often is such training provided?
4. Does the company monitor its anti-corruption compliance programme?
Response and Reporting
5. Please report the company's total number and nature of incidents of corruption during the reporting year.
6. Within the reporting period, what measures has the company taken to address suspected incidents of corruption independently or in response to a dispute or investigation by a government regulator?
7. Does your company engage in Collective Action against corruption?
8. Briefly describe practical actions the company has taken during the reporting period and/or plans to take to implement the anti-corruption principle, including any challenges faced and actions taken towards prevention and/or remediation.
We offer many channels for our employees to express their concerns on ethical issues. CCI Ethics Service Is available 24/7 and run by a completely independent third party. It can be accessed through website (in Turkish, English, Russian and Arabic) at www.cciethicsline.com or a dedicated phone number. Online translation services in Arabic, English, Russian and Turkish are available covering most of the languages used by our employees. For other languages, we receive the notifications which are then translated and recorded. Depending on the employee’s preference, name and e-mail address are kept anonymous and confidential. Also, Employees may direct their concerns to; Their managers, and Local Ethics and Compliance Managers. Depending on the employee’s preference, name and information are kept confidential. In 2021, we engaged ourselves in new studies on our policies on relations with third-party stakeholders, gifts and hospitality, and conflicts of interest. On the other hand, we continued with the “Integrity Risk Management Program” in collaboration with the European Bank for Reconstruction and Development (EBRD) to mitigate third-party risks to CCI distributors. The legal action to investigate the breach of Law No. 4054 on the Protection of Competition as initiated by the Turkish Competition Authority on Coca-Cola Satış ve Dağıtım A.Ş. has been terminated upon submission of reassuring pledges, which eliminate competitive concerns, by our company to the Authority and acceptance of such pledges. CCI is committed to operating in full compliance with all applicable competition laws and covenants, as it has been until now. In 2021, all countries continued with their in-class trainings on ethics. In addition, we organized 20 meetings titled “Compliance Conversations” with participants from all functions and levels, which followed a free format to enable our employees to evaluate ethical processes and share their own opinions on ethical issues, and identified action points for 2022 using the output from these meetings as a guide. We continued to train all employees on Code of Ethics and anti-bribery rules in all CCI countries. We continued to review and update ourCode of Ethics and anti-bribery policy.