Scope 1 Emissions
2022 Communication on Progress
Knoll Printing & Packaging, Inc.
Published date
June 23, 2022
No. of questions
70
Supplemental files
Knoll Corporate Policy ver2 20200320.pdfKnoll Corporate Policy ver2 20200320.pdfKnoll Corporate Policy ver2 20200320.pdfKnoll Corporate Policy ver2 20200320.pdfKnoll Corporate Policy ver2 20200320.pdfCEO Statement
Governance
Policies and Responsibilities
1. Does the Board / highest governance body or most senior executive of the company:
2. Does the company have a publicly stated commitment regarding the following sustainability topics?
Optional commentWe have publicy stated our commitment regarding the above sustainability topics on our company website https://www.knollpack.com/sustainability/3. Does the company have in place a code of conduct regarding each of the following sustainability topics?
Optional commentBoth our internal and supplier code of conduct mentions all the sustainability topics mentioned above and is available publicly.4. Has the company appointed an individual or group responsible for each of the following sustainability topics?
5. Does the company have a formal structure(s) (such as a cross-functional committee) to address each of the following sustainability topics?
Prevention
6. Does the company have a process or processes to assess risk?
6.1. During the assessment of risk, which business relationships are reviewed?
7. Does the company have a due diligence process through which it identifies, prevents, mitigates, and accounts for actual and potential negative impacts on sustainability topics?
7.1. During the due diligence process, which business relationships are reviewed?
Concerns and grievance mechanisms
8. Are there any processes through which members of the company’s workforce can raise concerns about the company’s conduct related to human rights, labour rights, environment, or anti-corruption?
8.1. Please provide additional detail regarding the process(es) the company has through which members of the company’s workforce can raise concerns about the company’s conduct.
9. Does the company provide or enable access to effective remedy to right holders / stakeholders where it has caused or contributed to the adverse impact?
Lessons
10. How does the company capture lessons regarding each of the following sustainability topics?
Executive Pay
11. Is executive pay linked to performance on one or more of the following sustainability topics?
Optional commentWe have high level of motivation in the above sustainability topics within the company that our executives do not need to be incentivisedBoard Composition
12. Percentage of individuals within the company’s Board / highest governance body by:
Optional commentKnoll is a family-owned privately held company. Our 3 male owners are the highest governance body in the company. Numbers and percentage reported above reflects our executive management group, which already includes the 3 male owners13. Do you produce sustainability reporting according to:
Data Assurance
14. Is the information disclosed in this questionnaire assured by a third-party?
Optional commentAll Knoll's responses to UNGC 2021 questionnaire were screened and reviewed by Pierre Gliganic, independent expert and consultant in sustainability, according to GRI Disclosure 2-5. From that review some metrics were adjusted, while all changes were minor adjustments. Written third party assurance report is available upon request addressed to ksr@knollpack.comHuman Rights
Materiality / Saliency
1. Which of the following has the company identified as material human rights issues connected with its operations and/or value chain, whether based on their salience (i.e., the most severe potential negative impacts on people) or another basis?
Optional commentOur materiality assessment identified employee policy and prevention of complicity on human rights as our material issues connected to both our own operation and supply chain. Prevention of forced labor and child labor is equally important for our company, but due to the maximum limit of 5 selection on this questionnaire, we are only able to select one.Commitment
2. Does the company have a policy commitment in relation to the following human rights issues?
2.1. For each human rights policy, is it:
Prevention
3. In the course of the reporting period, has the company engaged with affected stakeholders or their legitimate representatives in relation to the following human rights issues?
4. What type of action has the company taken in the reporting period with the aim of preventing/mitigating the risks/impacts associated with this human rights issue?
5. Who receives training for the following human rights issues?
6. How does the company assess progress in preventing/mitigating the risks/impacts associated with the following human rights issues?
Response
7. During the reporting period, has the company been involved in providing or enabling remedy where it has caused or contributed to adverse impact associated with the following human rights issue(s)?
8. Briefly describe practical actions the company has taken during the reporting period and/or plans to take to implement the human rights principles, including any challenges faced and actions taken towards prevention and/or remediation.
We mention in our corporate policy that Knoll respects and supports internationally recognized human rights, such as the Universal Declaration of Human Rights and the International Labor Organization Declaration of Fundamental Principles and Rights at Work. It specifies human right obligations from each and every employee. All employees have been trained in person by top management on the corporate policy and are required to sign the corporate policy to show understanding and willingness to commit to the clauses mentioned. Any human rights violation will lead to immediate dismissal. Knoll is committed to build a supportive and pleasant workplace where employees can openly express thoughts and emotions. Knoll employees should all feel comfortable to voice out their opinion whether it be through individual or casual group meetings with Human Resources Department or senior management. However, if direct communication is not possible, employees can use the suggestion box or the grievance/whistle blowing system. All submissions are reviewed, investigated, and dealt with as quickly as possible by senior management. We recognize that our biggest challenge to implement the human rights principles lie in the supply chain. We clearly specify our expectation to our suppliers in our Supplier Code of Conduct and we meet with suppliers regularly to work closely to minimize impact. The Supplier Code of Conduct is in place to ensures that we are working with partners that share the same values. All new suppliers are required to sign the Supplier Code of Conduct before any business commences. Understanding that the code of conduct may not be sufficient, we have social audit requirements for all our Tier 1 suppliers and also our quality team are present on our supplier’s factory sites every day to identify any inappropriate practices. Additionally, we engage with non-governmental organizations (NGOs) to understand and minimize our risks. Specific to human rights, we have reached out to an NGO specializing in complex supply chain and identified that there is potential human rights violation risk in our supply chain. We have planned to ask for the help of this NGO to review our high-risk supplier through site visit. However, this is still a work in progress as there is a pause of activities on both the NGO and the suppliers in discussion due to COVID. After the review, Knoll will be exploring potential engagement to invest in collaborative projects with suppliers and local communities to mitigate risks. Knoll is always looking for ways to have a positive impact in our local communities and to support organizations that are important to our teams. Each of our locations globally have partnered with a charity to support this year. Charity that we worked with includes Operation Help A Hero, Chance 4 All, and Crossroads Foundation.Labour
Commitment
1. Does the company have a policy commitment in relation to the following labour rights principles?
1.1. For each labour rights policy, is it:
Prevention
2. In the course of the reporting period, has the company engaged with affected stakeholders or their legitimate representatives in relation to the following labour rights issues?
3. What type of action has the company taken in the reporting period with the aim of preventing/mitigating the risks/impacts associated with this labour rights issue?
4. Who receives training for the following labour rights issues?
5. How does the company assess progress in preventing/mitigating the risks/impacts associated with the following labour rights issues?
Performance
6. What is the percentage of employees covered under collective bargaining agreements?
7. What is the percentage of employees in a trade union or other workers' organization?
8. In the course of the reporting period, what was the percentage of women in:
Optional commentWe don't have non-executive board member.9. What was the average ratio of the basic salary and remuneration of women to men (comparing jobs of equal value) during the reporting period?
Optional commentBasic salary and remuneration of women and men (comparing jobs of equal value) is the same.10. In the course of the reporting period, how frequently were workers injured (injuries per hour worked)?
11. In the course of the reporting period, what was the company’s incident rate?
Response and Reporting
12. In the course of the reporting period, has the company been involved in providing or enabling remedy where it has caused or contributed to the adverse impact associated with the following labour rights issues?
Optional commentDuring the reporting period, adverse impact associated with the above mentioned labour rights issues are not identified.13. Briefly describe practical actions the company has taken during the reporting period and/or plans to take to implement the labour rights principles, including any challenges faced and actions taken towards prevention and/or remediation.
As mentioned in the human rights section above, we support and respect human rights. Forced labor and child labor is absolutely not accepted in Knoll. We do not use any labor agency to hire staff in any of our offices globally as this practice increases the risk of employing forced labor. Additionally, as required by our corporate policy, all Knoll employees must be at least 18 years old. We check the ID cards of all our employees at the hiring stage to ensure that there is no chance of hiring anyone below 18 years old. Knoll has zero tolerance towards discrimination and harassment, which is also clearly stated in our corporate policy. Any cases of discrimination or harassment will lead to immediate dismissal and is dealt with personally by our President. Every employee has been empowered and compelled to directly and privately contact the President of our company if they have a grievance, as the CEO takes a personal interest in the health and welfare of all employees. Employees can also use the Knoll Employee Formal Communication Channel to voice out any possibilities of discrimination or harassment. Any submission in the platform is reviewed directly by our President and top management with guarantee that anyone raising a genuine grievance or reporting genuinely suspected reportable conduct will be protected. An employee will not be dismissed or discriminated against for using the communication channel, and career prospects will not be adversely affected. We are committed to continuously empower women and provide equal opportunity. 50% of executive personnel and 64% of management personnel in the company are women. In Knoll, everyone has equal development opportunity including regular performance review, extensive training opportunities and opportunity to further studies funding. Knoll values the health and safety of all our employees. In response to COVID-19 which have continued to impact lives worldwide, we ensured that all our employees are working in safe locations. Measures implemented includes allowing remote work, providing all necessary technology to work remotely, minimize travel, etc. We have also been strongly encouraging all our employees to get vaccinated. In addition, we conduct regular occupational health and safety check in our locations to identify potential hazards and implement suitable improvements. Maintaining employees’ mental health is also a priority in Knoll, especially for a difficult 2021. We have held internal events to boost team morale and improve employees’ health and wellness. Our top management recognizes that one of the largest external threats to business is data theft. As a response, we migrated and consolidated all servers to an online and protected server. We have also moved our email services to Office 365 which allows for a more secured communication amongst the teams. Furthermore, Knoll signed up all employees for a data security training which explores all levels of Information Technology and Data Security. This is a mandatory training companywide. From this training, we are able to identify the knowledge gap and implement the appropriate training modules to raise awareness Similar with human rights section, we identified our supply chain as the most challenging area to manage labor rights risks. Implemented measures mentioned in human rights also applies to labor.Environment
Commitment
1. Does the company have a formal policy on the following environmental topics?
1.1. For each environmental policy, is it:
Prevention
2. In the course of the reporting period, has the company engaged with affected stakeholders or their legitimate representatives in relation to the following environmental issues?
3. What type of action has the company taken in the reporting period with the aim of preventing/mitigating the risks/impacts associated with these environmental topics?
4. How does the company assess progress in preventing/mitigating the risks/impacts associated with the following environmental topics?
5. In the course of the reporting period, has the company been involved in providing or enabling remedy for any actual impacts associated with the following environmental issue(s)?
Optional commentDuring the reporting period, direct adverse impact associated with water, oceans, air pollution, waste are not identified.Climate Action
6. What were the company’s gross global greenhouse gas emissions for the reporting period?
Scope 2 Emissions
Scope 3 Emissions
Optional commentKnoll has made its first full scope 3 calculation for 2021 emissions, according to GHG protocol and reported to CDP accordingly. Scope 1 emission is 11 tCO2e. Scope 2 emissions is 116 tCO2e. Scope 3 emission is 19523 tCO2eq. All counted for full emission of Knoll.7. What percentage of the company's revenue was invested in R&D of low-carbon products/services during this reporting period?
Optional commentWe are investing to switch our plastic components to board and paper material. There is generally a reduction in the product's carbon footprint from the change of material (actual % of reduction differs between projects)8. Has the organization acted to support climate change adaptation and resilience?
Energy / Resource Use
9. Please report the company's renewable energy consumption as a percentage of total energy consumption in the reporting period.
Technology
10. What percent of the company's revenue came from environmentally friendly products / services during this reporting period?
Sector-specific Questions
11. Which sector(s) does the company operate in? If diversified, choose top 3 by revenue.
Optional commentWe supply secondary packaging (which is the assembly of cardboard and paper boxes used to protect the small bottles of perfume, cosmetics or spirits) to luxury brandsSector-specific: Water
12. Please provide details regarding the company's water withdrawal and consumption (own operations) during the reporting period.
Water withdrawal (volume of water in megaliters):
Water consumption (volume of water in megaliters):
Optional commentTotal volume of water withdrawal and consumption for own operation of Knoll is 0.13 Mega-litres (Unable to fill in non-integers above)13. Please provide details about the company’s water intensity of products in regions with high or extremely high water stress.
Sector-specific: Forest, biodiversity, and land use
14. Please report the number and area (in hectares) of sites owned, leased, or managed by the company in or adjacent to protected areas and/or key biodiversity areas (KBA).
15. What area (in hectares) of natural ecosystems was converted during the reporting period in areas owned, leased, or managed by the company?
16. Is the company supporting or implementing project(s) focused on ecosystem restoration and protection?
Sector-specific: Waste
18. Please report the company's total weight of waste generated in metric tonnes during the reporting period.
Optional commentThe figure reported above includes waste from operations and productions19. Please report the percentage of the company's waste that was hazardous waste (i.e., hazardous waste ratio) during the reporting period.
Optional commentKnoll's waste does not include hazardous waste20. Please report the company's estimated metric tonnes of single-use plastic consumed wherever material along the value chain during the reporting period.
Optional commentThis figure includes single-use plastic consumed along the value chain, including products, packing material, etc.Overall Environment
21. Briefly describe practical actions the company has taken during the reporting period and/or plans to take to implement the environment principles, including any challenges faced and actions taken towards prevention and/or remediation.
Knoll is committed to implement the environment principles. We have various policy and actions as our effort to minimize adverse environmental impact. This is conducted in multiple levels, including product, operational, and supply chain. On the product level, we continuously try to explore alternatives with less impact to the environment. We consider design innovation to be the most relevant lever to promote environmentally friendly practice. We offer alternative options for plastic components, and whenever possible, recyclable and renewable materials. Our team continuously present different options to all our clients to drive and implement change. 2021 was a remarkable year for sustainable packaging innovation. We worked with different partners to drive the entire industry forward and setting a new standard for luxury sustainable packaging. For example, a luxury beauty brand partnered with us to reinvent its packaging with a 100% Knoll Ecoform(R) molded pulp clamshell. The material was chosen for its sustainable benefits, design qualities and ability to be perfectly formed to recreate the iconic perfume bottle. In 2021, we also worked on projects to replace ethylene-vinyl acetate (EVA) and polystyrene (PS) platforms with our new patent-pending all FSC(R) paper and board design– KnollLuxe (R) Premium Board Platform. It features all finished edges and cavities to hold the products, which can be fully customizable with any paper and design. Through the implementation of product with one of our highest-volume holiday programs, we are able to redesign over 20 projects and eliminate over 11,000kg of plastics from the supply chain. In addition to change of material, we have also worked on size reduction projects for our existing items. On items that we have successfully carried out size reduction, we are able to reduce at least 50% of the original weight and volume. On one packaging design for a luxury beauty brand, we are able to achieve 65% reduction in weight and 55% reduction in volume. Benefits of reduction in size and weight includes less material is used to produce, reduced impact during transport and saving space for storage. Knoll is a data driven company, and we constantly looking to measure our impact. We conduct analysis on the environmental benefits of our projects to fully understand the impacts. Types of analysis carried out includes life cycle analysis, recyclability assessment, etc. The life cycle analysis can help us to better understand the impact of our packaging as compared to the newly identified eco-design options. We have also engaged external organizations to help with recyclability and re-pulpability assessments of commonly used material and designs. We continuously work to use information from such tools to feed enriched dialogue with customers and drive positive change. We also promote environmentally friendly behavior internally within our operations. In 2021, approximately 6.5% of our total consumed energy globally come from renewable energy. This comes from the installation of 52 photovoltaic solar panels in our New York office. For the coming years, Knoll seeks to increase the percentage of energy coming from renewable sources. Our sustainability team also continuously held different workshops and activities to promote greater environmental responsibility to all our employees. Our Supplier Code of Conduct covers a wide range of environmental issues and we expect our suppliers to adhere to the listed expectation. Similar with social audit requirement, we also have environmental audit requirement with all our Tier 1 suppliers. Furthermore, our company launched the Material Consumption Database as an effort to understand our consumption and supply chain beyond tier 1. This database is anticipated to help with our effort to improve product design and its sustainability performance by providing insights to material used, material wasted and origin of materials. Through this database, we identified our most significant material used is paper and board. In 2021, we have received the FSC(R) Chain of Custody Certification and we pledged to, whenever possible, only utilize FSC materials in our packages. This assures that we are utilizing materials that are sourced responsibly and have continuity in our material supply.Anti-corruption
Commitment
1. Does the company have an anti-corruption compliance programme?
2. Does your company have policies and recommendations for employees on how to act in case of doubt and/or in situations that may represent a conflict of interest, e.g. with regard to gifts and hospitality, donations, sponsorship, or interactions with public officials?
Prevention
3. Who receives training on anti-corruption and integrity?
3.1. How often is such training provided?
4. Does the company monitor its anti-corruption compliance programme?
Response and Reporting
5. Please report the company's total number and nature of incidents of corruption during the reporting year.
6. Within the reporting period, what measures has the company taken to address suspected incidents of corruption independently or in response to a dispute or investigation by a government regulator?
7. Does your company engage in Collective Action against corruption?
8. Briefly describe practical actions the company has taken during the reporting period and/or plans to take to implement the anti-corruption principle, including any challenges faced and actions taken towards prevention and/or remediation.
Knoll has zero tolerance toward corruption within the global company and throughout its entire supply chain. This has been made clear to all employees and suppliers and it is included in our Corporate Policy. Anti-corruption is part of our founder’s and top management values and in person training has been carried out to explain policies which covers gratuities, conflict of interest, anti-competitive practices and how to behave with customers. In addition to internal training, we have invited professional bodies to carry out seminar and workshops about anti-corruption. For example, all our employees in Hong Kong attended an anti-corruption seminar by Independent Commission Against Corruption of Hong Kong. The Knoll Employee Formal Communication Channel is also established to mitigate risk of corruption and bribery by providing our employees with a secure, safe and confidential platform to report misconduct. Submission to this platform will be directly reviewed by our President.