2022 Communication on Progress

Chiva-Som International Health Resorts Co., Ltd.

Published date

June 28, 2022

No. of questions

59

CEO Statement

Signed

  • Governance

    Policies and Responsibilities

    1. Does the Board / highest governance body or most senior executive of the company:

    Optional comment
    Sustainability Policy, Sustainability Objectives, and the sustainability business plan of the company are reviewed by the CEO annually and updates are done if necessary.

    2. Does the company have a publicly stated commitment regarding the following sustainability topics?

    No, this is not a current priority

    No, but we plan to have a commitment within 2 years

    Yes, and the commitment is focused on our own operations

    Yes, and the commitment includes our own operations and the value chain

    Yes, and the commitment includes our own operations and the value chain along with communities and society

    Human Rights

    Labour Rights / Decent Work

    Environment

    Anti-Corruption

    Optional comment
    Sustainability Policy is available for public

    3. Does the company have in place a code of conduct regarding each of the following sustainability topics?

    No, this is not a current priority

    No, but we plan to have a code of conduct within two years

    Yes, focused on employee conduct

    Yes, focused on employees and suppliers

    Yes, focused on employees, suppliers, and other business relationships

    Human Rights

    Labour Rights / Decent Work

    Environment

    Anti-Corruption

    Optional comment
    The above topics are addressed in SOPs related to Sustainability Operations and Human Resource Departments.

    4. Has the company appointed an individual or group responsible for each of the following sustainability topics?

    No one is specifically responsible for this topic

    Yes, with limited influence on outcomes (e.g., limited access to internal information, limited decision-making authority)

    Yes, with moderate influence on outcomes (e.g., has access to relevant information, reports to senior manager)

    Yes, with direct influence of some outcomes (e.g., has access to relevant information, includes one or more senior manager with decision making rights

    Yes, with direct influence at the highest levels of the organization (e.g., has access to relevant information, includes most senior members of organization)

    Human Rights

    Labour Rights / Decent Work

    Environment

    Anti-Corruption

    Optional comment
    The Corporate Director of Human Resources and Corporate Director of Sustainability & Compliance are heading the above topics and they are members of the company executive committee that directly reports to CEO

    5. Does the company have a formal structure(s) (such as a cross-functional committee) to address each of the following sustainability topics?

    No formal structure

    Yes, and with limited influence on outcomes (e.g., limited access to internal information necessary to understand risks, poor representation from relevant departments or functions)

    Yes, with moderate influence on outcomes (e.g., it includes representatives of some functions, departments, or business units most relevant for addressing the risks concerned, has access to relevant information, reports to senior manager)

    Yes, with direct influence on some outcomes (e.g., it includes representatives of functions, departments, or business units most relevant for addressing the risks concerned, has access to relevant information, it involves one or more members of senior management)

    Yes, and with direct influence at the highest level of the organization (e.g., full access to relevant information, it involves members at highest level of organization)

    Human Rights

    Labour Rights / Decent Work

    Environment

    Anti-Corruption

    Prevention

    6. Does the company have a process or processes to assess risk?

    No, this is not a current priority

    No, but we are planning to develop one in the next two years

    Yes, related to our own operations

    Yes, related to our own operations and entire value chain and other business relationships

    Human rights risks

    Labour rights risks

    Environmental risks

    Corruption risks

    Optional comment
    We have conducted a third party audit on business performance and efficiency. The risk factors for improvements and continual development in our operations and services are being addressed. There is a separate process in place to assess the level of business excellence that includes the above topics and associated risks.

    7. Does the company have a due diligence process through which it identifies, prevents, mitigates, and accounts for actual and potential negative impacts on sustainability topics?

    No, this is not a current priority

    No, but we are planning to develop one in the next two years

    Yes, related to our own operations

    Yes, related to our own operations and entire value chain and other business relationships

    Human rights risks

    Labour rights risks

    Environmental risks

    Corruption risks

    Concerns and grievance mechanisms

    8. Are there any processes through which members of the company’s workforce can raise concerns about the company’s conduct related to human rights, labour rights, environment, or anti-corruption?

    8.1. Please provide additional detail regarding the process(es) the company has through which members of the company’s workforce can raise concerns about the company’s conduct.

    No

    Yes

    Is the process communicated to all employees/workers in local languages?

    Is the process available to non-employees (e.g., contractors, vendors, suppliers)?

    Is the process confidential (e.g., whistleblowing process)?

    Are there processes in place to avoid retaliation?

    Can concerns be raised about suppliers or other business relationships (e.g., clients, partners, etc.)

    Other (Please provide additional information)

    9. Does the company provide or enable access to effective remedy to right holders / stakeholders where it has caused or contributed to the adverse impact?

    No process to enable remedy to stakeholders

    Remedy available to some stakeholders (i.e., some geographies, employees only)

    Remedy is available to all affected stakeholders

    Remedy is available to all stakeholders, and suppliers are expected to have similar policies

    Human Rights

    Labour Rights / Decent Work

    Environment

    Anti-Corruption

    Lessons

    10. How does the company capture lessons regarding each of the following sustainability topics?

    No lessons are regularly captured

    Conducts root cause analyses/investigation of major incidents

    Conducts root cause analyses/investigation and changes organizational policies, processes, and practices accordingly

    Systematically conducts root cause analyses/investigation and leverages learnings to influence both internal and external affairs

    Human Rights

    Labour Rights / Decent Work

    Environment

    Anti-Corruption

    Executive Pay

    11. Is executive pay linked to performance on one or more of the following sustainability topics?

    No, and we have no intention to change

    No, but we plan to within two years

    Yes

    Human Rights

    Labour Rights / Decent Work

    Environment

    Anti-Corruption

    Board Composition

    12. Percentage of individuals within the company’s Board / highest governance body by:

    Number/Percentage

    Not applicable (Please provide additional information)

    Total number of board members (#)

    9

    Male (%)

    66

    Female (%)

    33

    Non-binary (%)

    Under 30 years old (%)

    30-50 years old (%)

    66

    Above 50 years old (%)

    33

    From minority or vulnerable groups (%)

    Executive (%)

    100

    Independent (%)

    13. Do you produce sustainability reporting according to:

    Optional comment
    We do have a sustainability newsletter published three times a year where we highlight sustainability performance including some data. We do have an online sustainability KPI recording process as well.

    Data Assurance

    14. Is the information disclosed in this questionnaire assured by a third-party?

    The information are provided to the best of our ability in data collection and analysing process internally. Currently the data is not evaluated by a third party.

  • Human Rights

    Materiality / Saliency

    1. Which of the following has the company identified as material human rights issues connected with its operations and/or value chain, whether based on their salience (i.e., the most severe potential negative impacts on people) or another basis?

    Response

    8. Briefly describe practical actions the company has taken during the reporting period and/or plans to take to implement the human rights principles, including any challenges faced and actions taken towards prevention and/or remediation.

    In general, Chiva-Som recognizes the rights of employees and taking care of them equally given their importance to deliver the best service to our clients. We do not employ children or engage in any form of forced labor. Adequate attention and consideration are given at all times to follow the human rights principles within our operations.

  • Labour

    Commitment

    1. Does the company have a policy commitment in relation to the following labour rights principles?

    No, and we have no plans to develop a policy

    No, but we plan to in the next two years

    Yes, included within a broader policy

    Yes, articulated as a stand-alone policy

    Not applicable (Please provide additional information)

    Freedom of association and the effective recognition of the right to collective bargaining

    2008

    Forced labour

    Child labour

    2008

    Non-discrimination in respect of employment and occupation

    2008

    Occupational safety and health

    2008

    Working conditions (wages, working hours)

    1.1. For each labour rights policy, is it:

    Aligned with international labour standards?

    Publicly available?

    Approved at most senior level of the company?

    Applied to the company’s own operations?

    Applied to the company’s supply chain and/or other business relationships?

    Developed involving labour rights expertise from inside and outside the company?

    Other (Please provide additional information)

    Freedom of association and the effective recognition of the right to collective bargaining

    Forced labour

    Child labour

    Non-discrimination in respect of employment and occupation

    Occupational safety and health

    Working conditions (wages, working hours)

    Prevention

    2. In the course of the reporting period, has the company engaged with affected stakeholders or their legitimate representatives in relation to the following labour rights issues?

    No engagement on this topic

    To better understand the risks/ impacts in question

    To discuss potential ways to prevent or mitigate the risks/ impacts in question

    To agree on a way to prevent/ mitigate the risks/ impacts in question

    To assess progress in preventing/ mitigating the risks /impacts in question

    To collaborate in the prevention/ mitigation of the risks/ impacts in question

    Other (Please provide additional information)

    Freedom of association and the effective recognition of the right to collective bargaining

    Forced labour

    Child labour

    Non-discrimination in respect of employment and occupation

    Occupational safety and health

    Working conditions (wages, working hours)

    3. What type of action has the company taken in the reporting period with the aim of preventing/mitigating the risks/impacts associated with this labour rights issue?

    Provided internal training/ capacity building for the direct workforce

    Building capacity among relevant business relationships (e.g., partners, suppliers, clients, etc.)

    Conducting an audit process and/or corrective action plan

    Collective Action with peers or other stakeholders, in particular workers' organizations, to address the issue

    Collaboration with governmental or regulatory bodies

    Other (Please provide additional information)

    No action within reporting period

    Freedom of association and the effective recognition of the right to collective bargaining

    Forced labour

    Child labour

    Non-discrimination in respect of employment and occupation

    Occupational safety and health

    Working conditions (wages, working hours)

    4. Who receives training for the following labour rights issues?

    No training provided

    Select employees

    All employees

    Contractors

    Direct suppliers of the organization

    Indirect suppliers of the organization

    Other – such as partners, clients, etc.

    Freedom of association and the effective recognition of the right to collective bargaining

    Forced labour

    Child labour

    Non-discrimination in respect of employment and occupation

    Occupational safety and health

    Working conditions (wages, working hours)

    5. How does the company assess progress in preventing/mitigating the risks/impacts associated with the following labour rights issues?

    No monitoring of progress

    Review issues on ad-hoc basis

    Set annual targets/ goals, track progress over time (internal programs only)

    Set annual targets/ goals, track progress over time (internal and external programs)

    Other (Please provide additional information)

    Freedom of association and the effective recognition of the right to collective bargaining

    Forced labour

    Child labour

    Non-discrimination in respect of employment and occupation

    Occupational safety and health

    Working conditions (wages, working hours)

    Performance

    6. What is the percentage of employees covered under collective bargaining agreements?

    Percent of employees (%)

    Unknown

    Employees covered under collective bargaining (%)

    Optional comment
    We do not promote collective bargaining within our operations. for promotions, salary increments, or other benefits associated with wages are based on a transparent Performance Management Process (PMP) where the individual employee knows his/her performance. Two-way communications are maintained at all times. If there is any concern or suggestion from an individual or a group of staff members, the management is always open to discussions.

    7. What is the percentage of employees in a trade union or other workers' organization?

    Percent of employees (%)

    Unknown

    Not applicable (Please provide additional information)

    Employees in a trade union or on a worker committee (%)

    We do not have a trade union. Staff welfare association is available.

    8. In the course of the reporting period, what was the percentage of women in:

    Percent of women (%)

    Unknown

    Senior leadership level position

    Non-executive board

    53

    9. What was the average ratio of the basic salary and remuneration of women to men (comparing jobs of equal value) during the reporting period?

    Salary ratio (%)

    Unknown

    Choose to not disclose

    Women / Men (%)

    10. In the course of the reporting period, how frequently were workers injured (injuries per hour worked)?

    Frequency of injury

    Unknown

    Choose to not disclose

    Frequency of injury

    Optional comment
    There were no serious injuries were reported during the last year

    11. In the course of the reporting period, what was the company’s incident rate?

    Incident rate

    Unknown

    Choose to not disclose

    Incident rate

    0

    Response and Reporting

    12. In the course of the reporting period, has the company been involved in providing or enabling remedy where it has caused or contributed to the adverse impact associated with the following labour rights issues?

    Yes

    No

    Choose to not disclose

    Not applicable (Please provide additional information)

    Freedom of association and the effective recognition of the right to collective bargaining

    There were no complaints or incidents related to this topic

    Forced labour

    There were no complaints or incidents related to this topic

    Child labour

    There were no complaints or incidents related to this topic

    Non-discrimination in respect of employment and occupation

    There were no complaints or incidents related to this topic

    Occupational safety and health

    There were no complaints or incidents related to this topic

    Working conditions (wages, working hours)

    13. Briefly describe practical actions the company has taken during the reporting period and/or plans to take to implement the labour rights principles, including any challenges faced and actions taken towards prevention and/or remediation.

    Chiva-Som recognizes the rights of employees and taking care of them equally given their importance to deliver best service to our clients. We do not employ children and does not engage in any form of forced labor.

  • Environment

    Commitment

    1. Does the company have a formal policy on the following environmental topics?

    No, and we have no plans to develop a policy

    No, but we plan to in the next two years

    Yes, included within a broader policy

    Yes, articulated as a stand-alone policy

    Not applicable (Please provide additional information)

    Climate Action

    Water

    2021

    Oceans

    Forests / Biodiversity / Land Use

    Air Pollution

    2021

    Waste (e.g., chemical spills, solid waste, hazardous, plastic, etc.)

    2021

    Energy & Resource Use

    2021

    1.1. For each environmental policy, is it:

    Aligned with international environmental standards?

    Publicly available?

    Approved at most senior level of the company?

    Applied to the company’s own operations?

    Applied to the company’s supply chain and/or other business relationships?

    Developed involving environmental expertise from inside and outside the company?

    Other (Please provide additional information)

    Climate Action

    Water

    Oceans

    Forests / Biodiversity / Land Use

    Air Pollution

    Waste (e.g., chemical spills, solid waste, hazardous, plastic, etc.)

    Energy & Resource Use

    Prevention

    2. In the course of the reporting period, has the company engaged with affected stakeholders or their legitimate representatives in relation to the following environmental issues?

    No engagement on this topic

    To better understand the risks/ impacts in question

    To discuss potential ways to prevent or mitigate the risks/ impacts in question

    To agree on a way to prevent/ mitigate the risks/ impacts in question

    To assess progress in preventing/ mitigating the risks/ impacts in question

    To collaborate in the prevention/ mitigation of the risks/ impacts in question

    Other (Please provide additional information)

    Climate Action

    Water

    Oceans

    Forests / Biodiversity / Land Use

    Air Pollution

    Waste (e.g., chemical spills, solid waste, hazardous, plastic, etc.)

    Energy & Resource Use

    3. What type of action has the company taken in the reporting period with the aim of preventing/mitigating the risks/impacts associated with these environmental topics?

    Provided internal training/ capacity building for the direct workforce

    Building capacity among relevant business relationships (e.g., partners, suppliers, clients, etc.)

    Conducting an audit process and/or corrective action plan

    Collective Action with peers or other stakeholders to address the issue

    Collaboration with governmental or regulatory bodies

    Other (Please provide additional information)

    No action within reporting period

    Climate Action

    Water

    Oceans

    Forests / Biodiversity / Land Use

    Air Pollution

    Waste (e.g., chemical spills, solid waste, hazardous, plastic, etc.)

    Energy & Resource Use

    4. How does the company assess progress in preventing/mitigating the risks/impacts associated with the following environmental topics?

    No monitoring of progress

    Review issues on ad-hoc basis

    Set annual targets/ goals, track progress over time (internal programs only)

    Set annual targets/ goals, track progress over time (internal and external programs)

    Other (Please provide additional information)

    Climate Action

    Water

    Oceans

    Forests / Biodiversity / Land Use

    Air Pollution

    Waste (e.g., chemical spills, solid waste, hazardous, plastic, etc.)

    Energy & Resource Use

    4.1. For each environmental topic in which the company sets timebound goals / targets, what kind of targets has the company set?

    Description of targets (e.g., what is the target, absolute vs. intensity, externally verified, on track, etc.)

    Climate Action

    Energy & Resource Use

    Annual targets are available with a 2% reduction of electricity usage, 7% reduction of paper consumption based on the benchmark data considering normal operation time, and reduction of landfill waste up to 30% of the total waste generated.

    Water

    Annual targets are available with a 5% reduction based on the benchmark data considering normal operation time.

    Forests / Biodiversity / Land Use

    Air Pollution

    Waste (e.g., chemical spills, solid waste, hazardous, plastic, etc.)

    Oceans

    4.2. For each environmental topic in which the company sets timebound goals / targets, how is progress against target / goal tracked?

    Progress is reviewed against goals annually or more frequently

    Progress is reported internally to the most senior level

    Progress is reported externally

    Other (Please provide additional information)

    Climate Action

    Energy & Resource Use

    Water

    Forests / Biodiversity / Land Use

    Air Pollution

    Waste (e.g., chemical spills, solid waste, hazardous, plastic, etc.)

    Oceans

    Optional comment
    Data are collected on an Online Key Sustainability Performance Indicator platform and reviewed monthly basis.

    5. In the course of the reporting period, has the company been involved in providing or enabling remedy for any actual impacts associated with the following environmental issue(s)?

    Yes

    No

    Choose to not disclose

    Not applicable (Please provide additional information)

    Climate Action

    Water

    Oceans

    Forests / Biodiversity / Land Use

    Air Pollution

    Waste (e.g., chemical spills, solid waste, hazardous, plastic, etc.)

    Energy & Resource Use

    Climate Action

    6. What were the company’s gross global greenhouse gas emissions for the reporting period?

    Scope 1 Emissions

    Not calculated

    Emissions (tCO2e)

    Scope 2 Emissions

    Not calculated

    Emissions (tCO2e)

    Scope 3 Emissions

    calculations are not available

    Emissions (tCO2e)

    7. What percentage of the company's revenue was invested in R&D of low-carbon products/services during this reporting period?

    Percent of revenue (%)

    0
    Optional comment
    No funds were allocated for R&D for low-carbon products and services

    8. Has the organization acted to support climate change adaptation and resilience?

    Energy / Resource Use

    9. Please report the company's renewable energy consumption as a percentage of total energy consumption in the reporting period.

    % of total energy consumption

    Optional comment
    We do have solar water heating units in three locations of the resort. There is no mechanism available to convert the power consumption of these units in terms of the hot water generated. We are in the process of developing a system to track this information that will be available for the next report.

    Technology

    10. What percent of the company's revenue came from environmentally friendly products / services during this reporting period?

    Percent of total revenue (%)

    Optional comment
    We do consider a sustainable approach in all our operations from energy, water consumption, sustainable food, and all amenities. There is no way of tracking the % of revenue generated from environmentally friendly products/services

    Sector-specific Questions

    11. Which sector(s) does the company operate in? If diversified, choose top 3 by revenue.

    Sector-specific: Water

    12. Please provide details regarding the company's water withdrawal and consumption (own operations) during the reporting period.

    Water withdrawal (volume of water in megaliters):

    Mega-liters

    Unknown

    Not applicable (Please provide additional information)

    Total

    66.96

    Groundwater:

    0

    Surface water:

    66.96

    Rainwater:

    0

    Wastewater:

    Percentage of water withdrawn in regions with high or extremely high water stress (%)

    0

    Water consumption (volume of water in megaliters):

    Mega-liters

    Unknown

    Not applicable (Please provide additional information)

    Total

    66.96

    Groundwater:

    0

    Surface water:

    66.96

    Rainwater:

    0

    Wastewater:

    Percentage of water consumed in regions with high or extremely high water stress (%)

    0

    13. Please provide details about the company’s water intensity of products in regions with high or extremely high water stress.

    Water intensity of products (cubic meter/$):

    All water consumptions are associated with services

    Sector-specific: Forest, biodiversity, and land use

    14. Please report the number and area (in hectares) of sites owned, leased, or managed by the company in or adjacent to protected areas and/or key biodiversity areas (KBA).

    Number

    Unknown

    Not applicable (Please provide additional information)

    Sites

    2

    Hectares

    2.88

    15. What area (in hectares) of natural ecosystems was converted during the reporting period in areas owned, leased, or managed by the company?

    Conversion of natural resources (hectares)

    Did not engage with conversion of natural areas for developmental activities

    16. Is the company supporting or implementing project(s) focused on ecosystem restoration and protection?

    No

    No, but we plan to in the next 2 years

    Yes

    Forest ecosystem restoration

    Together with Paratrooper Police, Naresuan Camp, Unit 712, Pala-U, housekeeping and laundry teams launched the ‘Forests for Life’ Tree planting project on the 12th August 2021. Main objective of the project was to replant and improve the Pala-U forest watershed reserve that will be beneficial to the societies and the country in many ways. Participants enjoyed the project experiencing a sustainable approach while conducting the project. 241 trees of 12 species namely Tectona grandis, Hopea odorata, Tabebuia aurea, Dipterocarpus alatus, Aquilaria crassna, Peltophorum pterocarpum, Lagerstroemia loudonii, Swietenia macrophylla, Adenanthera pavonina L., Shorea roxburghii G.Don, Cassia fistula, Oroxylum indicum that are native to the region were planted.

    Other ecosystem restoration

    Celebrating the International Day for the Conservation of Mangrove Ecosystem, Chiva-Som’s sustainability committee members and staff visited the Krailart Niwate Mangrove Ecosystem Preservation Project to plant mangrove seedlings of 100 Big Leaf Mangrove (Rizophora mucronata) and 100 of Prong Dang Mangrove (Ceriops tagal).

    Reforestation

    Together with Paratrooper Police, Naresuan Camp, Unit 712, Pala-U, housekeeping and laundry teams launched the ‘Forests for Life’ Tree planting project on the 12th August 2021. Main objective of the project was to replant and improve the Pala-U forest watershed reserve that will be beneficial to the societies and the country in many ways. Participants enjoyed the project experiencing a sustainable approach while conducting the project. 241 trees of 12 species namely Tectona grandis, Hopea odorata, Tabebuia aurea, Dipterocarpus alatus, Aquilaria crassna, Peltophorum pterocarpum, Lagerstroemia loudonii, Swietenia macrophylla, Adenanthera pavonina L., Shorea roxburghii G.Don, Cassia fistula, Oroxylum indicum that are native to the region were planted.

    Natural regeneration

    Agroforestry

    Set-aside land

    Biodiversity offsetting

    Other (please specify in text box)

    Overall Environment

    21. Briefly describe practical actions the company has taken during the reporting period and/or plans to take to implement the environment principles, including any challenges faced and actions taken towards prevention and/or remediation.

    We continue to use three hundred square meters of solar water heating panels to preheat the water in the Resort, supplying the spa, accommodation, kitchens and laundry operations to reduce our annual gas consumption by nearly 50%. Have implemented a process to measure the amount solar energy used to heat the water using these panels. Waste water and rainfall are collected and processed through tertiary treatment and reused in the Resort to maintain the Resort lake level and irrigate the lush, green landscape, and also used to clean paved areas and sidewalks. We progressed with the waste management initiatives and was able to reduce the total amount of landfill waste from 56% in 2020 to 42% in 2021. We improved the waste data collection process facilitating all departments with clear information and targets to reduce waste generation. Plastic, glass, metal, wood and paper products are separated and delivered to a recycling facility and perishable food items are distributed to the local livestock producers for animal feed. We implemented a wood chipper to chip majority of our landscape waste and the chipped green waste are converted to compost at our organic farm. We continue to use compostable food containers, biodegradable plastic products, reusable glass containers in the room minibars, and eliminating the use of bar soap to reduce soap waste are being investigated and tested as an alternative to reduce the amount of non-biodegradable waste accumulating in landfills. In terms of our commitment to food safety, the Resort maintains GMP and HACCP Certifications and recently renovated the kitchens, receiving and storage areas to comply with Codex Alimentarius international food preparation regulations. To seek international standardisation and recognition, the ISO 21401:2018 Sustainability Management System for accommodation establishments standard implementation was started in early 2021. Application for the systems certification was postponed to 2023 given the financial challenges due to COVID pndemic. While growing many of our own fruits, vegetables, herbs and flowers without the use of harmful chemicals, the two Chiva-Som Organic Farms follow simple practices such as composting organic waste from the Resort to produce nutrient-rich fertilizer. The fresh produce is used in our spa cuisine as well as some organic spa treatments. Both farms received organic agriculture certification which is accredited by IFOAM in June 2020. On-site water filtration and bottling plant construction that commenced in 2019 was completed and our own mineral water in reusable glass bottles for the entire operation will be commenced near future. This initiative eliminates the carbon footprint and energy consumed for roundtrip transportation of bottled water, as well as the plastic recycling process. In terms of community engagement and inclusion, Chiva-Som remains an integral part of Hua Hin and partners with a diverse stakeholder groups under the Preserve Hua Hin movement, namely the Hua Hin Municipality, local businesses, schools, and like-minded other organizations. With focus to reduce the ecological footprint of Hua Hin’s growing population, Chiva-Som formed the Preserve Hua Hin Group as a community development organization in 2004 and is under the Royal Patronage of HRH Princess Maha Chakri Sirindhorn. Preserve Hua Hin organizes events such as carbon neutral, climate positive outdoor music festivals, marathons, reforestation projects and beach clean-ups to promote environmental awareness and preservation, and to increase social interaction in the local community. In our ongoing effort of environmental preservation and education, we continued developing the ‘Krailart Niwate’ Mangrove Ecosystem Preservation Project in Hua Hin, Thailand is the last remaining urban mangrove in Hua Hin. The reconstructed wetland project is a public-private partnership local stakeholder groups including the scientists and academics of Silpakorn University. Chiva-Som and Preserve Hua Hin have been leading the reforestation project at the Krailart Niwate mangrove since 2007. Chiva-Som expanded the mangrove area by adding more adjacent land in June 2020 to restore the previously deforested area with the planting of 400 seedlings on World Environment Day. By the end of 2020, we were able to plant 4000 mangrove seedlings at this new land.

  • Anti-corruption

    Commitment

    1. Does the company have an anti-corruption compliance programme?

    Optional comment
    We do not support or engage in any kind of corruption related to labour, resort operations, finance, or any other business. We will make a few changes to existing policies and procedures to include anti-corruption compliance in the future.

    2. Does your company have policies and recommendations for employees on how to act in case of doubt and/or in situations that may represent a conflict of interest, e.g. with regard to gifts and hospitality, donations, sponsorship, or interactions with public officials?

    Optional comment
    All employees are provided with clear instructions as part of the employee handbook how to deal with in-kind donations or gifts while on duty. With regards to official engagements with public office or other stakeholders, there is no such policy and we will develop them in the future.

    Prevention

    3. Who receives training on anti-corruption and integrity?

    Optional comment
    There is no specific training is provided. As part of the employee orientation, we do brief them on anti-corruption.

    4. Does the company monitor its anti-corruption compliance programme?

    Incidents can be reported in several ways. Direct observations, as part of employee evaluation and complaints by staff members (staff complaint box at staff cafeteria) or complaints from external parties. If reported they will be assessed internally.

    Response and Reporting

    5. Please report the company's total number and nature of incidents of corruption during the reporting year.

    Number of incident(s)

    Unknown

    Choose to not disclose

    Confirmed during the current year, but related to previous years

    0
    No incidents were reported

    Confirmed during the current year, and related to this year

    0
    no incidents were reported

    6. Within the reporting period, what measures has the company taken to address suspected incidents of corruption independently or in response to a dispute or investigation by a government regulator?

    Optional comment
    There were no incidents reported during last year. In case of an report, it will be investigated internally.

    7. Does your company engage in Collective Action against corruption?

    Optional comment
    we will develop some procedures related to anti-corruption in the future

    8. Briefly describe practical actions the company has taken during the reporting period and/or plans to take to implement the anti-corruption principle, including any challenges faced and actions taken towards prevention and/or remediation.

    No minor or critical incidents were reported during the last year. If reported they will be investigated internally and the higher level of the management committee will be informed. Applicable policies and procedures will be developed in the future.