Report - COP Prototype

2022 Communication on Progress

Oriente Seguros S.A.

Published date

June 28, 2022

No. of questions

Supplemental files

Trabajo Decente Género CERTIFICADO ORIENTE SEGUROS Target Gender Equality 2021 - 2022.png ADSIS DDHH Oriente seguros cumplió el deseo navideño de 32 niños de Fundación Adsis - prensa.ec _ Portadas, boletines, entrevistas_.pdf MAATE-SCA-2022-1208-O Pronunciamiento Distintivo Inicitiva Verde Oriente Seguros 2022.pdf Gobernanza Compromiso Presidencia RSE Oriente Seguros “La sostenibilidad es un concepto que viene creciendo desde la conciencia colectiva” _ Corresponsables.com Ecuador.pdf Acciones destacadas de Responsabilidad Social 2020 - 2021 Oriente Seguros.pdf PROTOCOLO DE PREVENCIÓN Y ATENCIÓN DE CASOS DE DISCRIMINACIÓN, ACOSO LABORAL Y - O TODA FORMA DE VIOLENCIA CONTRA LA MUJER EN LOS ESPACIOS DE TRABAJO.pdf Código de ética Oriente Seguros.pdf Código de ética Oriente Seguros.pdf Reglamento Interno SST-OS-1017 (MINISTERIO DE TRABAJO) FINAL FIRMADO.pdf REGLAMENTO INTERNO ORIENTE SEGUROS.pdf Manual y Política de Gestión Integral de Residuos y Desechos Sólidos.pdf Compras Manual de Procedimientos para la Vinculacion Proveedores 2021.pdf RRHH MANUAL DE POLÍTICAS Y PROCEDIMIENTOS DE RECURSOS HUMANOS-JUL 2020_2.pdf Compras Manual de Políticas y Procedimientos Adquisiciones 2021.pdf PROTOCOLO DE PREVENCIÓN Y ATENCIÓN DE CASOS DE DISCRIMINACIÓN, ACOSO LABORAL Y - O TODA FORMA DE VIOLENCIA CONTRA LA MUJER EN LOS ESPACIOS DE TRABAJO.pdf Reglamento Interno SST-OS-1017 (MINISTERIO DE TRABAJO) FINAL FIRMADO.pdf RRHH MANUAL DE POLÍTICAS Y PROCEDIMIENTOS DE RECURSOS HUMANOS-JUL 2020_2.pdf Manual de Políticas y Procedimientos de Prevención de LA-FT-OD 2021 Abreviado.pdf Compras Manual de Procedimientos para la Vinculacion Proveedores 2021.pdf Compras Manual de Políticas y Procedimientos Adquisiciones 2021.pdf N_Cuestionario_Responsabilidad_Social_Empresarial_Proveedores_.pdf REGLAMENTO INTERNO ORIENTE SEGUROS.pdf Manual y Política de Gestión Integral de Residuos y Desechos Sólidos.pdf Código de ética Oriente Seguros.pdf

CEO Statement

Signed

Governance

Policies and Responsibilities

1. Does the Board / highest governance body or most senior executive of the company:

Issue an annual statement about the relevance of sustainable development to the company

Issue an annual statement that addresses impacts on both people and the environment

Issue an annual statement highlighting a zero tolerance for corruption

Sign off on organizational sustainability targets

Supervise Environmental, Social, and Governance reporting

Regularly review potential risks related to the business model

None of the above

2. Does the company have a publicly stated commitment regarding the following sustainability topics?

	No, this is not a current priority	No, but we plan to have a commitment within 2 years	Yes, and the commitment is focused on our own operations	Yes, and the commitment includes our own operations and the value chain	Yes, and the commitment includes our own operations and the value chain along with communities and society
Human Rights
Labour Rights / Decent Work
Environment
Anti-Corruption

Optional comment

Ethics Code - Employees Money laundering and terrorism and other crimes financing - Employees, clientes, brokers, suppliers Purchasing policy - Employees, suppliers SDG 14 Round table Leadership as part of "Líderes por los ODS" initiative of Ecuador's Global Compact

3. Does the company have in place a code of conduct regarding each of the following sustainability topics?

	No, this is not a current priority	No, but we plan to have a code of conduct within two years	Yes, focused on employee conduct	Yes, focused on employees and suppliers	Yes, focused on employees, suppliers, and other business relationships
Human Rights
Labour Rights / Decent Work
Environment
Anti-Corruption

Optional comment

Ethics Code (human rights, decent work) - Employees Money laundering and terrorism and other crimes financing (anticorruption) - Employees, clientes, brokers, suppliers Purchasing policy (environment) - Employees, suppliers

4. Has the company appointed an individual or group responsible for each of the following sustainability topics?

	No one is specifically responsible for this topic	Yes, with limited influence on outcomes (e.g., limited access to internal information, limited decision-making authority)	Yes, with moderate influence on outcomes (e.g., has access to relevant information, reports to senior manager)	Yes, with direct influence of some outcomes (e.g., has access to relevant information, includes one or more senior manager with decision making rights	Yes, with direct influence at the highest levels of the organization (e.g., has access to relevant information, includes most senior members of organization)
Human Rights
Labour Rights / Decent Work
Environment
Anti-Corruption

Optional comment

We have a Social Responsibility Coordinator in charge of the Human Rights, Decent Work and Environment subjects. There is a Committee and a Director of Human Resources in charge of the subject of Decent Work and Labour Rights. There is a Compliance Committe and Compliance Chief in charge of Money laundering and terrorism and other crimes financing There is a Ethics Committe in charge of internal anticorruption cases

5. Does the company have a formal structure(s) (such as a cross-functional committee) to address each of the following sustainability topics?

	No formal structure	Yes, and with limited influence on outcomes (e.g., limited access to internal information necessary to understand risks, poor representation from relevant departments or functions)	Yes, with moderate influence on outcomes (e.g., it includes representatives of some functions, departments, or business units most relevant for addressing the risks concerned, has access to relevant information, reports to senior manager)	Yes, with direct influence on some outcomes (e.g., it includes representatives of functions, departments, or business units most relevant for addressing the risks concerned, has access to relevant information, it involves one or more members of senior management)	Yes, and with direct influence at the highest level of the organization (e.g., full access to relevant information, it involves members at highest level of organization)
Human Rights
Labour Rights / Decent Work
Environment
Anti-Corruption

Optional comment

Prevention

6. Does the company have a process or processes to assess risk?

	No, this is not a current priority	No, but we are planning to develop one in the next two years	Yes, related to our own operations	Yes, related to our own operations and entire value chain and other business relationships
Human rights risks
Labour rights risks
Environmental risks
Corruption risks

Optional comment

We a person in charge of evaluating and monitoring any kind of risks. These risks are reviewed with the Social Responsibility Coordinator, the Human Resources Director and the Chief of Compliance.

6.1. During the assessment of risk, which business relationships are reviewed?

	A few suppliers or business relationships [approximately less than 25 %]	Several suppliers / business relationships (i.e., first tier or other high priority) [approx. 25 - 50 %]	Most suppliers / relevant business relationships [approx. 51 - 99 %]	All suppliers / relevant business relationships outside the supply chain
Human rights risks
Labour rights risks
Environmental risks
Corruption risks

Optional comment

We have a supplier qualification process in which we address human rights, labour right and environmental risks. We have a employee, suppliers, clients qualification process that reviews annually corruption risks.

7. Does the company have a due diligence process through which it identifies, prevents, mitigates, and accounts for actual and potential negative impacts on sustainability topics?

	No, this is not a current priority	No, but we are planning to develop one in the next two years	Yes, related to our own operations	Yes, related to our own operations and entire value chain and other business relationships
Human rights risks
Labour rights risks
Environmental risks
Corruption risks

Optional comment

We a person in charge of evaluating and monitoring any kind of risks. These risks are reviewed with the Social Responsibility Coordinator, the Human Resources Director and the Chief of Compliance. This review has a due diligence process related to employees and our own operations regarding human and labour rights. We hace a program for Money laundering and terrorism and other crimes financing including employees, clients, brokers, suppliers

7.1. During the due diligence process, which business relationships are reviewed?

	A few suppliers or business relationships [approximately less than 25 %]	Several suppliers / business relationships (i.e., first tier or other high priority) [approx. 25 - 50 %]	Most suppliers / relevant business relationships [approx. 51 - 99 %]	All suppliers / relevant business relationships outside the supply chain
Human rights risks
Labour rights risks
Environmental risks
Corruption risks

Optional comment

We have a employee, suppliers, clients qualification process that reviews annually corruption risks.

Concerns and grievance mechanisms

8. Are there any processes through which members of the company’s workforce can raise concerns about the company’s conduct related to human rights, labour rights, environment, or anti-corruption?

No, this is not a current priority

No, but we plan to within two years

Yes, we have an informal process (e.g., through supervisors, others)

Yes, we have a formal process

8.1. Please provide additional detail regarding the process(es) the company has through which members of the company’s workforce can raise concerns about the company’s conduct.

	No	Yes
Is the process communicated to all employees/workers in local languages?
Is the process available to non-employees (e.g., contractors, vendors, suppliers)?
Is the process confidential (e.g., whistleblowing process)?
Are there processes in place to avoid retaliation?
Can concerns be raised about suppliers or other business relationships (e.g., clients, partners, etc.)
Other (Please provide additional information)

9. Does the company provide or enable access to effective remedy to right holders / stakeholders where it has caused or contributed to the adverse impact?

	No process to enable remedy to stakeholders	Remedy available to some stakeholders (i.e., some geographies, employees only)	Remedy is available to all affected stakeholders	Remedy is available to all stakeholders, and suppliers are expected to have similar policies
Human Rights
Labour Rights / Decent Work
Environment
Anti-Corruption

Lessons

10. How does the company capture lessons regarding each of the following sustainability topics?

	No lessons are regularly captured	Conducts root cause analyses/investigation of major incidents	Conducts root cause analyses/investigation and changes organizational policies, processes, and practices accordingly	Systematically conducts root cause analyses/investigation and leverages learnings to influence both internal and external affairs
Human Rights
Labour Rights / Decent Work
Environment
Anti-Corruption

Executive Pay

11. Is executive pay linked to performance on one or more of the following sustainability topics?

Board Composition

12. Percentage of individuals within the company’s Board / highest governance body by:

	Number/Percentage	Not applicable (Please provide additional information)
Total number of board members (#)	4
Male (%)	100
Female (%)	0
Non-binary (%)	0
Under 30 years old (%)	0
30-50 years old (%)
Above 50 years old (%)	50
From minority or vulnerable groups (%)	0
Executive (%)	25
Independent (%)	75

Optional comment

Members of the principal members of the board of directors. There is one substitute director.

Data Assurance

14. Is the information disclosed in this questionnaire assured by a third-party?

No assurance for any metrics

Limited assurance for minority of metrics (e.g., GHG emissions only)

Limited assurance for majority of metrics

Reasonable assurance for minority of metrics

Reasonable assurance for majority of metrics

Other (Please provide additional information)

Our company's operations are audited by BDO Ecuador and also for our risk qualification, by Class International Rating Ecuador.

Human Rights

Commitment

2. Does the company have a policy commitment in relation to the following human rights issues?

	No, and we have no plans to develop a policy	No, but we plan to in the next two years	Yes, included within a broader policy	Yes, articulated as a stand-alone policy
Rights of women and/or girls
Violence Prevention 2021 - Ethics Code 2018
Freedom of expression
Rights of refugees and migrants
Digital security / privacy
Rights of indigenous peoples
Access to culture
Free, prior and informed consent
Access to water and sanitation

2.1. For each human rights policy, is it:

	Aligned with international human rights standards?	Publicly available?	Approved at most senior level of the company?	Applied to the company’s own operations?	Applied to the company’s supply chain and/or other business relationships?	Developed involving human rights expertise from inside and outside the company?	Other (Please provide additional information)
Freedom of expression
Digital security / privacy
Rights of women and/or girls
Access to culture
Rights of indigenous peoples
Free, prior and informed consent
Rights of refugees and migrants
Access to water and sanitation

Prevention

3. In the course of the reporting period, has the company engaged with affected stakeholders or their legitimate representatives in relation to the following human rights issues?

	No engagement on this topic	To better understand the risks/ impacts in question	To discuss potential ways to prevent or mitigate the risks/ impacts in question	To agree on a way to prevent/ mitigate the risks/ impacts in question	To assess progress in preventing /mitigating the risks/impacts in question	To collaborate in the prevention/ mitigation of the risks/ impacts in question
Rights of women and/or girls
Freedom of expression
Rights of refugees and migrants
Digital security / privacy
Rights of indigenous peoples
Access to culture
Free, prior and informed consent
Access to water and sanitation

4. What type of action has the company taken in the reporting period with the aim of preventing/mitigating the risks/impacts associated with this human rights issue?

	Provided internal training/ capacity building for the direct workforce	Building capacity among relevant business relationships (e.g., partners, suppliers, clients, etc.)	Conducting an audit process and/or corrective action plan	Collective Action with peers or other stakeholders to address the issue	Collaboration with governmental or regulatory bodies	Other (Please provide additional information)	No action within reporting period
Rights of women and/or girls
Freedom of expression
Rights of refugees and migrants
Digital security / privacy
Rights of indigenous peoples
Access to culture
Free, prior and informed consent
Access to water and sanitation

5. Who receives training for the following human rights issues?

	No training provided	Select employees	All employees	Contractors	Direct suppliers of the organization	Indirect suppliers of the organization	Other – such as partners, clients, etc.
Rights of women and/or girls
Freedom of expression
Rights of refugees and migrants
Digital security / privacy
Rights of indigenous peoples
Access to culture
Free, prior and informed consent
Access to water and sanitation

6. How does the company assess progress in preventing/mitigating the risks/impacts associated with the following human rights issues?

	No monitoring of progress	Review issues on ad-hoc basis	Set annual targets/ goals, track progress over time (internal programs only)	Set annual targets/ goals, track progress over time (internal and external programs)	Other (Please provide additional information)
Rights of women and/or girls
Freedom of expression
Rights of refugees and migrants
Digital security / privacy
Rights of indigenous peoples
Access to culture
Free, prior and informed consent
Access to water and sanitation

Optional comment

WEP's Analysis Tool

Response

7. During the reporting period, has the company been involved in providing or enabling remedy where it has caused or contributed to adverse impact associated with the following human rights issue(s)?

	Yes	No	Choose to not disclose	Not applicable (Please provide additional information)
Rights of women and/or girls
The company has not caused or contributed to adverse impact associated with these human rights issues
Freedom of expression
Rights of refugees and migrants
Digital security / privacy
Rights of indigenous peoples
Access to culture
Free, prior and informed consent
Access to water and sanitation

8. Briefly describe practical actions the company has taken during the reporting period and/or plans to take to implement the human rights principles, including any challenges faced and actions taken towards prevention and/or remediation.

- We participated in the Target Gender Equality Program to start working on an action plan - We participated in Ecuador's Global Compact Iniciative "Líderes por los ODS" and joint the SDG 5 round table to learn more about we can do to contribute to woman and girls rights - We stablished the Violence against women in the workspare prevention protocol - We had training sessions with our employees about the subject

Labour

Commitment

1. Does the company have a policy commitment in relation to the following labour rights principles?

	No, and we have no plans to develop a policy	No, but we plan to in the next two years	Yes, included within a broader policy	Yes, articulated as a stand-alone policy	Not applicable (Please provide additional information)
Freedom of association and the effective recognition of the right to collective bargaining
Forced labour
Included in the Internal Regulations
Child labour
Included in the Ethics Code
Non-discrimination in respect of employment and occupation
Occupational safety and health
Safety and Health Policy and in the Ethics Code
Working conditions (wages, working hours)
Internal Regularions and metioned in the Ethics Code

1.1. For each labour rights policy, is it:

	Aligned with international labour standards?	Publicly available?	Approved at most senior level of the company?	Applied to the company’s own operations?	Applied to the company’s supply chain and/or other business relationships?	Developed involving labour rights expertise from inside and outside the company?	Other (Please provide additional information)
Freedom of association and the effective recognition of the right to collective bargaining
Forced labour
Child labour
Non-discrimination in respect of employment and occupation
Occupational safety and health
Working conditions (wages, working hours)

Prevention

2. In the course of the reporting period, has the company engaged with affected stakeholders or their legitimate representatives in relation to the following labour rights issues?

	No engagement on this topic	To better understand the risks/ impacts in question	To discuss potential ways to prevent or mitigate the risks/ impacts in question	To agree on a way to prevent/ mitigate the risks/ impacts in question	To assess progress in preventing/ mitigating the risks /impacts in question	To collaborate in the prevention/ mitigation of the risks/ impacts in question	Other (Please provide additional information)
Freedom of association and the effective recognition of the right to collective bargaining
Forced labour
Child labour
Non-discrimination in respect of employment and occupation
Occupational safety and health
Working conditions (wages, working hours)

Optional comment

Surveys aand interviwes with employees and Labour, health and safety professionals

3. What type of action has the company taken in the reporting period with the aim of preventing/mitigating the risks/impacts associated with this labour rights issue?

	Provided internal training/ capacity building for the direct workforce	Building capacity among relevant business relationships (e.g., partners, suppliers, clients, etc.)	Conducting an audit process and/or corrective action plan	Collective Action with peers or other stakeholders, in particular workers' organizations, to address the issue	Collaboration with governmental or regulatory bodies	Other (Please provide additional information)	No action within reporting period
Freedom of association and the effective recognition of the right to collective bargaining
Forced labour
Child labour
Non-discrimination in respect of employment and occupation
Occupational safety and health
Working conditions (wages, working hours)

Optional comment

Training about preventing gender discrimination and violence Participation on the Target Gender Equality Programme Trainings about health and safety to employess (nutrition, cancer prevention, sports classes, covid campaigns)

4. Who receives training for the following labour rights issues?

	No training provided	Select employees	All employees	Contractors	Direct suppliers of the organization	Indirect suppliers of the organization	Other – such as partners, clients, etc.
Freedom of association and the effective recognition of the right to collective bargaining
Forced labour
Child labour
Non-discrimination in respect of employment and occupation
Occupational safety and health
Working conditions (wages, working hours)

Optional comment

5. How does the company assess progress in preventing/mitigating the risks/impacts associated with the following labour rights issues?

	No monitoring of progress	Review issues on ad-hoc basis	Set annual targets/ goals, track progress over time (internal programs only)	Set annual targets/ goals, track progress over time (internal and external programs)	Other (Please provide additional information)
Freedom of association and the effective recognition of the right to collective bargaining
Forced labour
Child labour
Non-discrimination in respect of employment and occupation
Occupational safety and health
Working conditions (wages, working hours)

Optional comment

WEPs analysis Tool Health and safety surveys and evaluations Human resources surveys

Performance

6. What is the percentage of employees covered under collective bargaining agreements?

	Percent of employees (%)	Unknown
Employees covered under collective bargaining (%)	0

7. What is the percentage of employees in a trade union or other workers' organization?

	Percent of employees (%)	Unknown	Not applicable (Please provide additional information)
Employees in a trade union or on a worker committee (%)	0

8. In the course of the reporting period, what was the percentage of women in:

	Percent of women (%)	Unknown
Senior leadership level position	50
Non-executive board	33

9. What was the average ratio of the basic salary and remuneration of women to men (comparing jobs of equal value) during the reporting period?

	Salary ratio (%)	Unknown	Choose to not disclose
Women / Men (%)	98.8

Optional comment

Director 85% Jefe 94% Coordinador 109% Asistente 102% Auxiliar 104% Total 98.8%

10. In the course of the reporting period, how frequently were workers injured (injuries per hour worked)?

	Frequency of injury	Unknown	Choose to not disclose
Frequency of injury	1

11. In the course of the reporting period, what was the company’s incident rate?

	Incident rate	Unknown	Choose to not disclose
Incident rate	1

Response and Reporting

12. In the course of the reporting period, has the company been involved in providing or enabling remedy where it has caused or contributed to the adverse impact associated with the following labour rights issues?

	Yes	No	Choose to not disclose	Not applicable (Please provide additional information)
Freedom of association and the effective recognition of the right to collective bargaining
The company has not caused or contributed to the adverse impact associated with the this issue
Forced labour
The company has not caused or contributed to the adverse impact associated with the this issue
Child labour
The company has not caused or contributed to the adverse impact associated with the this issue
Non-discrimination in respect of employment and occupation
The company has not caused or contributed to the adverse impact associated with the this issue
Occupational safety and health
The company has not caused or contributed to the adverse impact associated with the this issue
Working conditions (wages, working hours)
The company has not caused or contributed to the adverse impact associated with the this issue

13. Briefly describe practical actions the company has taken during the reporting period and/or plans to take to implement the labour rights principles, including any challenges faced and actions taken towards prevention and/or remediation.

- Participation on the Target Gender Equality Program to establish an action plan with objectives - Establishment of the Violence against women in the workplace protocol and trainings about it - Participation on the SDG 3 - Wellness and Health round table, as part of the iniciative "Líderes por los ODS" of Ecuador's Global Compact - Health and Safey campaigns and communications - Health and Safety initiatives such as trainings, sport classes and incentives. - Start of a project for a new communication channel for employees to express any discontent with the company or any of their stakeholders - Start of a project for Data privacy and security

Environment

Commitment

1. Does the company have a formal policy on the following environmental topics?

	No, and we have no plans to develop a policy	No, but we plan to in the next two years	Yes, included within a broader policy	Yes, articulated as a stand-alone policy	Not applicable (Please provide additional information)
Climate Action
Water
Política de adquisiciones / SDG 14 Manual and policy
Oceans
SDG 14 Manual and policy
Forests / Biodiversity / Land Use
Air Pollution
Waste (e.g., chemical spills, solid waste, hazardous, plastic, etc.)
Política de Adquisiciones - SDG 14 Manual and Policy
Energy & Resource Use
Política de adquisiciones / SDG 14 Manual and policy

1.1. For each environmental policy, is it:

	Aligned with international environmental standards?	Publicly available?	Approved at most senior level of the company?	Applied to the company’s own operations?	Applied to the company’s supply chain and/or other business relationships?	Developed involving environmental expertise from inside and outside the company?	Other (Please provide additional information)
Climate Action
Water
Oceans
Forests / Biodiversity / Land Use
Air Pollution
Waste (e.g., chemical spills, solid waste, hazardous, plastic, etc.)
Energy & Resource Use

Prevention

2. In the course of the reporting period, has the company engaged with affected stakeholders or their legitimate representatives in relation to the following environmental issues?

	No engagement on this topic	To better understand the risks/ impacts in question	To discuss potential ways to prevent or mitigate the risks/ impacts in question	To agree on a way to prevent/ mitigate the risks/ impacts in question	To assess progress in preventing/ mitigating the risks/ impacts in question	To collaborate in the prevention/ mitigation of the risks/ impacts in question	Other (Please provide additional information)
Climate Action
Water
Oceans
Forests / Biodiversity / Land Use
Air Pollution
Waste (e.g., chemical spills, solid waste, hazardous, plastic, etc.)
Energy & Resource Use

Optional comment

- We enrolled in the round table of SDG 13 and in the Climate Ambition Accelerator - We reviewed proposals with foundations to establish a plan regarding the classification and recycling of materials - We continued working with Proyección Futura, a environmental consultant on our SGB 14 Round Table project

3. What type of action has the company taken in the reporting period with the aim of preventing/mitigating the risks/impacts associated with these environmental topics?

	Provided internal training/ capacity building for the direct workforce	Building capacity among relevant business relationships (e.g., partners, suppliers, clients, etc.)	Conducting an audit process and/or corrective action plan	Collective Action with peers or other stakeholders to address the issue	Collaboration with governmental or regulatory bodies	Other (Please provide additional information)	No action within reporting period
Climate Action
Water
Oceans
Forests / Biodiversity / Land Use
Air Pollution
Waste (e.g., chemical spills, solid waste, hazardous, plastic, etc.)
Energy & Resource Use

4. How does the company assess progress in preventing/mitigating the risks/impacts associated with the following environmental topics?

	No monitoring of progress	Review issues on ad-hoc basis	Set annual targets/ goals, track progress over time (internal programs only)	Set annual targets/ goals, track progress over time (internal and external programs)	Other (Please provide additional information)
Climate Action
Water
Oceans
Forests / Biodiversity / Land Use
Air Pollution
Waste (e.g., chemical spills, solid waste, hazardous, plastic, etc.)
Energy & Resource Use

5. In the course of the reporting period, has the company been involved in providing or enabling remedy for any actual impacts associated with the following environmental issue(s)?

	Yes	No	Choose to not disclose	Not applicable (Please provide additional information)
Climate Action
Water
The company has not caused or contributed to an adverse environmental or social impact
Oceans
The company has not caused or contributed to an adverse environmental or social impact
Forests / Biodiversity / Land Use
The company has not caused or contributed to an adverse environmental or social impact
Air Pollution
The company has not caused or contributed to an adverse environmental or social impact
Waste (e.g., chemical spills, solid waste, hazardous, plastic, etc.)
The company has not caused or contributed to an adverse environmental or social impact
Energy & Resource Use
The company has not caused or contributed to an adverse environmental or social impact

Optional comment

We have a prevention plan to reduce waste generation and energy and water consumption in both our offices. We started monitoring our consumption and generation and have made objectives for the next 2 years.

Climate Action

6. What were the company’s gross global greenhouse gas emissions for the reporting period?

Scope 1 Emissions

Full

None

Our emissions are not measured. We have just began the program Climate Ambition Accelerator this year to star meassuring and establishing goals.

Emissions (tCO2e)

Scope 2 Emissions

Full

None

Our emissions are not measured. We have just began the program Climate Ambition Accelerator this year to star meassuring and establishing goals

Emissions (tCO2e)

Scope 3 Emissions

Full

Partial

None

Our emissions are not measured. We have just began the program Climate Ambition Accelerator this year to star meassuring and establishing goals

Emissions (tCO2e)

7. What percentage of the company's revenue was invested in R&D of low-carbon products/services during this reporting period?

Percent of revenue (%)

Unknown

Not applicable (Please provide additional information)

8. Has the organization acted to support climate change adaptation and resilience?

We have taken action to increase organization-wide resilience to climate change

We have taken action to increase resilience in our supply chains

We have taken action to increase resilience in the communities in which we operate

We have provided funding for climate change adaptation and resilience initiatives and projects

We have not taken actions to build climate change resilience in the reporting period

Other (Please provide additional information)

Unknown

Energy / Resource Use

9. Please report the company's renewable energy consumption as a percentage of total energy consumption in the reporting period.

% of total energy consumption

Unknown

Technology

10. What percent of the company's revenue came from environmentally friendly products / services during this reporting period?

Percent of total revenue (%)

Unknown

Not applicable (Please provide additional information)

We do not sell environmentally friendly products or services

Overall Environment

21. Briefly describe practical actions the company has taken during the reporting period and/or plans to take to implement the environment principles, including any challenges faced and actions taken towards prevention and/or remediation.

- Processes digitalization that saved the consumption and generation of waste of paper and carton - Initiation of a Green Purchase process with changes in the purchasing policy and suppliers qualification forms - Trainings for employees regarding the recucling and materials classification - Classification and recycling of paper, carton, plastic, glass, electronic equipment and more through an organization that processes the waste and generates funds for Fundación Hermano Miguel - New form to register the quantity of energy, water, gas we consume and the waste we generate

Anti-corruption

Commitment

1. Does the company have an anti-corruption compliance programme?

No, it is not an immediate business priority

No, but we plan to in the next two years

Yes

Código de Ética - Ethics or Integrity Code, Ethics Committee, Internal Rules for employees, Compliance Committee and Policy for the prevention of money loundering, and funding of terrorism and other crimes for employees, clients, suppliers and brokers.

2. Does your company have policies and recommendations for employees on how to act in case of doubt and/or in situations that may represent a conflict of interest, e.g. with regard to gifts and hospitality, donations, sponsorship, or interactions with public officials?

No, and we have no plans to develop a policy

No, but we plan to in the next two years

Yes, included within a broader policy

Yes, articulated as a stand-alone policy

Optional comment

This is mentioned on the Ethics Code

Prevention

3. Who receives training on anti-corruption and integrity?

Optional comment

All new employees receive training about the Ehtics Code upon entering the company and all employees receive anual training about the Policy for the prevention of money loundering, and funding of terrorism and other crimes for employees, clients, suppliers and brokers.

3.1. How often is such training provided?

	One time only	Every year	Every two or more years	We do not collect this data
All employees
Select employees
Contractors
Direct suppliers of the organization
Other – such as partners, clients, etc.
Indirect suppliers of the organization

Optional comment

4. Does the company monitor its anti-corruption compliance programme?

No, we do not monitor the anti-corruption compliance programme

Review issues on ad-hoc basis

Yes, through internal employee self-evaluations

Yes, through automated controls monitoring

Yes, through external independent monitoring

Yes, through other mechanisms

Optional comment

The plans and actions regarding the policies and procedures for the prevention of money laundering, financing of terrorism and other crimes, is reported to the Compliance Committee on a monthly basis and to the Board of Directors on an annual basis. There is an anual review of the qualification evaluations for employees, suppliers, brokers and clients.

Response and Reporting

5. Please report the company's total number and nature of incidents of corruption during the reporting year.

	Number of incident(s)	Unknown	Choose to not disclose
Confirmed during the current year, but related to previous years
Confirmed during the current year, and related to this year	1
One case of a new employee using the company's money for personal matters.

6. Within the reporting period, what measures has the company taken to address suspected incidents of corruption independently or in response to a dispute or investigation by a government regulator?

Initial case assessment

Internal investigation

Review by risk / ethics committee

Review by board of directors

External audit / review

Other (please provide additional information)

Not applicable/no incidents in the reporting period

Optional comment

We maintain preventive and detective controls in relation to verification of external lists; similarly with internal lists of Oriente Seguros, information that is entered according to the data obtained from the press. (Money laundering and terrorism and other crimes financing)

7. Does your company engage in Collective Action against corruption?

No, it is not an immediate business priority

No, but we plan to in the next two years

Yes (please explain)

8. Briefly describe practical actions the company has taken during the reporting period and/or plans to take to implement the anti-corruption principle, including any challenges faced and actions taken towards prevention and/or remediation.

Monitor each of the procedures established by the policies, and, if applicable, apply the corresponding sanctioning regime. Internal processes Internal and external audits Audits of regulatory entities Review for risk rating