Scope 1 Emissions
2022 Communication on Progress
RWS
Published date
June 14, 2022
No. of questions
68
Supplemental files
RWS 2021 Annual Report (incl. Sustainability Report)RWS Group Code of ConductRWS Group Labour and Human Rights PolicyRWS Group Corporate Sustainability Policy StatementRWS Group Environmental Policy StatementRWS Group Client Entertainment and Gifts Policy and ProcedureCEO Statement
Governance
Policies and Responsibilities
1. Does the Board / highest governance body or most senior executive of the company:
Optional commentThis is included in our Sustainability Report in our 2021 Annual Report2. Does the company have a publicly stated commitment regarding the following sustainability topics?
3. Does the company have in place a code of conduct regarding each of the following sustainability topics?
4. Has the company appointed an individual or group responsible for each of the following sustainability topics?
5. Does the company have a formal structure(s) (such as a cross-functional committee) to address each of the following sustainability topics?
Prevention
6. Does the company have a process or processes to assess risk?
7. Does the company have a due diligence process through which it identifies, prevents, mitigates, and accounts for actual and potential negative impacts on sustainability topics?
Concerns and grievance mechanisms
8. Are there any processes through which members of the company’s workforce can raise concerns about the company’s conduct related to human rights, labour rights, environment, or anti-corruption?
8.1. Please provide additional detail regarding the process(es) the company has through which members of the company’s workforce can raise concerns about the company’s conduct.
Optional commentEnglish is the standard language we use globally.9. Does the company provide or enable access to effective remedy to right holders / stakeholders where it has caused or contributed to the adverse impact?
Lessons
10. How does the company capture lessons regarding each of the following sustainability topics?
Executive Pay
11. Is executive pay linked to performance on one or more of the following sustainability topics?
Board Composition
12. Percentage of individuals within the company’s Board / highest governance body by:
13. Do you produce sustainability reporting according to:
Data Assurance
14. Is the information disclosed in this questionnaire assured by a third-party?
Human Rights
Materiality / Saliency
1. Which of the following has the company identified as material human rights issues connected with its operations and/or value chain, whether based on their salience (i.e., the most severe potential negative impacts on people) or another basis?
Commitment
2. Does the company have a policy commitment in relation to the following human rights issues?
2.1. For each human rights policy, is it:
Prevention
3. In the course of the reporting period, has the company engaged with affected stakeholders or their legitimate representatives in relation to the following human rights issues?
4. What type of action has the company taken in the reporting period with the aim of preventing/mitigating the risks/impacts associated with this human rights issue?
5. Who receives training for the following human rights issues?
6. How does the company assess progress in preventing/mitigating the risks/impacts associated with the following human rights issues?
Optional commentThe services and technology industry in which RWS operates presents lower risk for human rights issues however, RWS enforces its supply chain to adhere to appropriate legislation addressing human rights.Response
7. During the reporting period, has the company been involved in providing or enabling remedy where it has caused or contributed to adverse impact associated with the following human rights issue(s)?
8. Briefly describe practical actions the company has taken during the reporting period and/or plans to take to implement the human rights principles, including any challenges faced and actions taken towards prevention and/or remediation.
Rolling out the Code of Conduct in a number of different languages to ensure a deep routed understanding of the ethics the company has adopted and adheres to. Rolled out a new group-wide Labour and Human Rights Policy, Supplier Code of Conduct and Sustainable Procurement Policy aligned with the Code of Conduct.Labour
Commitment
1. Does the company have a policy commitment in relation to the following labour rights principles?
1.1. For each labour rights policy, is it:
Prevention
2. In the course of the reporting period, has the company engaged with affected stakeholders or their legitimate representatives in relation to the following labour rights issues?
3. What type of action has the company taken in the reporting period with the aim of preventing/mitigating the risks/impacts associated with this labour rights issue?
4. Who receives training for the following labour rights issues?
5. How does the company assess progress in preventing/mitigating the risks/impacts associated with the following labour rights issues?
Performance
6. What is the percentage of employees covered under collective bargaining agreements?
7. What is the percentage of employees in a trade union or other workers' organization?
8. In the course of the reporting period, what was the percentage of women in:
9. What was the average ratio of the basic salary and remuneration of women to men (comparing jobs of equal value) during the reporting period?
10. In the course of the reporting period, how frequently were workers injured (injuries per hour worked)?
11. In the course of the reporting period, what was the company’s incident rate?
Response and Reporting
12. In the course of the reporting period, has the company been involved in providing or enabling remedy where it has caused or contributed to the adverse impact associated with the following labour rights issues?
13. Briefly describe practical actions the company has taken during the reporting period and/or plans to take to implement the labour rights principles, including any challenges faced and actions taken towards prevention and/or remediation.
We are in the process of rolling out a group-wide Code of Conduct in a number of different languages to ensure a deep-rooted understanding of the ethics the company has adopted and adheres to including the freedom of association and the right to collective bargaining; the elimination of all forms of forced and compulsory labour; the effective abolition of child labour; and the elimination of discrimination. As part of the roll-out of the Code of Conduct, all employees will undertake e.learning training to ensure all of the policies and practices are fully understood and are being implemented appropriately. In addition, an externally managed global whistle-blowing hotline reporting process has also been implemented to ensure that all colleagues can report any issues or concerns they may have regarding wrong-doing. We have implemented a new group-wide Labour and Human Rights Policy, a Supplier Code of Conduct and a Sustainable Procurement Policy which are aligned with the Code of Conduct and the United Nations Ten Principles. We are committed to providing a safe environment for its employees. Whilst we recognise that the nature of our business is low risk relative to many in relation to health and safety, we still focus very hard on it, driving continuous improvement to ensure we meet or exceed local legislative requirements in all units. We are proud of our health and safety practices and in FY21 there were only a small number of work-based accidents reported amongst our employees globally. Naturally, our efforts continued a particular focus on two areas during the course of this year in light of Covid-19 disruption, safe home working and mental well-being. Our group-wide policy uses UK health and safety standards as a guideline for all offices around the world. In FY22 all offices will be required to meet this UK standard irrespective of whether the country or jurisdiction they are in operates to a lower legal compliance threshold. If the jurisdiction has a higher threshold than the UK, we comply with that elevated standard. Being part of a vibrant, globally diverse community, we know that tremendous value is gained from people’s differences. Given the unquestionable impact diversity and inclusion has on people, the business, and society at large, we have placed a renewed focus on diversity and inclusion which is based on the Group's Equality, Diversity and Inclusion Policy. It is simply the right thing to do. Learning from our efforts in this regard, we take a holistic approach to inclusion, choosing to develop a fair, equal and inviting work environment for all people, rather than purely targeting the most obvious groups that are typically under-represented in organisations with our profile. In FY21 we established dedicated group-wide pillars (Culture; Ethnicity; LGBT+; Persons with Disabilities; Wellbeing; and Women at RWS) each of which emerged naturally as areas of broad-based employee interest. Each has their own Employee Resource Group to provide feedback into the group diversity and inclusion plans, and support initiatives that are bespoke to their pillar. The purpose of these groups is to identify strategies for meeting the collective interests reported by each group, thereby driving engagement and increasing the representation, voice and contribution/influence of that group over time. These cross-divisional groups collect ideas from around the world and build activity plans for the next period. Resources are then allocated to the plan as appropriate. Streams typically break into sub-streams to harness specific user interests and experience, and to share workload. We know there is more to be done to improve the representation of minority groups across all areas, and in FY21 for the first time we sought to establish a demographic baseline across RWS along with a comprehensive Group diversity and inclusion plan - starting with a robust feedback collection exercise through a sub-set of specific diversity and inclusion questions in our first group-wide engagement survey, as well as dedicated employee focus groups and 1:1 meetings with each Executive Team member. The information collected from the engagement survey was invaluable and also encouraging. In fact, diversity was the highest scoring area in this all-employee survey with an 88% favourable score (versus an 80% target) with very low unfavourable scores at 5%. We were particularly pleased with our scores as they suggest the various actions we have been taking over the last two years have genuinely moved us closer to our inclusion ambitions. Whilst clearly the fact that we are a global organisation means we already have a more culturally and ethnically diverse work force than many, we recognise that there are still gaps to be addressed and, in FY22, we will fully leverage our newly established resource groups to move things further forward in each of their focus areas.Environment
Commitment
1. Does the company have a formal policy on the following environmental topics?
1.1. For each environmental policy, is it:
Prevention
2. In the course of the reporting period, has the company engaged with affected stakeholders or their legitimate representatives in relation to the following environmental issues?
3. What type of action has the company taken in the reporting period with the aim of preventing/mitigating the risks/impacts associated with these environmental topics?
4. How does the company assess progress in preventing/mitigating the risks/impacts associated with the following environmental topics?
4.1. For each environmental topic in which the company sets timebound goals / targets, what kind of targets has the company set?
4.2. For each environmental topic in which the company sets timebound goals / targets, how is progress against target / goal tracked?
5. In the course of the reporting period, has the company been involved in providing or enabling remedy for any actual impacts associated with the following environmental issue(s)?
Climate Action
6. What were the company’s gross global greenhouse gas emissions for the reporting period?
Scope 2 Emissions
Scope 3 Emissions
7. What percentage of the company's revenue was invested in R&D of low-carbon products/services during this reporting period?
8. Has the organization acted to support climate change adaptation and resilience?
Energy / Resource Use
9. Please report the company's renewable energy consumption as a percentage of total energy consumption in the reporting period.
Technology
10. What percent of the company's revenue came from environmentally friendly products / services during this reporting period?
Sector-specific Questions
11. Which sector(s) does the company operate in? If diversified, choose top 3 by revenue.
Sector-specific: Water
12. Please provide details regarding the company's water withdrawal and consumption (own operations) during the reporting period.
Water withdrawal (volume of water in megaliters):
Water consumption (volume of water in megaliters):
Optional commentAs we are not involved in the manufacture or production of goods, and are an office-based organisation, our water usage is not material.13. Please provide details about the company’s water intensity of products in regions with high or extremely high water stress.
Sector-specific: Air pollution
17. Where applicable, please report the company's emissions of the following pollutants during the reporting period.
Optional commentAs we are not involved in the manufacture or production of goods, and are an office-based organisation, air pollution is not considered material.Sector-specific: Waste
18. Please report the company's total weight of waste generated in metric tonnes during the reporting period.
Optional commentWaste management is not a significant issue for RWS as, being a service-based company, our waste is naturally low. However, we do consider waste to be an important issue and, in managing waste, we strive to engage employees to take ownership and create more efficient operations and practices. Where our offices are in managed buildings, we will work with landlords to derive better data on waste and then implement programmes to reduce and recycle.19. Please report the percentage of the company's waste that was hazardous waste (i.e., hazardous waste ratio) during the reporting period.
20. Please report the company's estimated metric tonnes of single-use plastic consumed wherever material along the value chain during the reporting period.
Overall Environment
21. Briefly describe practical actions the company has taken during the reporting period and/or plans to take to implement the environment principles, including any challenges faced and actions taken towards prevention and/or remediation.
Moving to purchasing only renewable electricity across all offices wherever possible; Replacing existing lighting with energy efficient LED lighting; Trialling solar panels in our office; Ensuring energy efficient lighting and motion sensors are installed in our larger sites or as we open new offices; Setting timers relative to weather conditions and office opening hours; Implementing various energy efficiency actions such as: a “closed-door” policy to avoid unnecessary energy consumption for heating/cooling; and a “switch off at night” policy; Installing recycling facilities and increasing the amount of waste which is recycled (targeting those offices which reopened); Working with landlords regarding waste measurement and management; Working with suppliers to get more accurate reports detailing waste and recycling; Championing recycling through our 'National Recycling Week'; Launching a group-wide Green Agenda intranet to educate, inform and engage employeesAnti-corruption
Commitment
1. Does the company have an anti-corruption compliance programme?
2. Does your company have policies and recommendations for employees on how to act in case of doubt and/or in situations that may represent a conflict of interest, e.g. with regard to gifts and hospitality, donations, sponsorship, or interactions with public officials?
Prevention
3. Who receives training on anti-corruption and integrity?
3.1. How often is such training provided?
4. Does the company monitor its anti-corruption compliance programme?
Response and Reporting
5. Please report the company's total number and nature of incidents of corruption during the reporting year.
6. Within the reporting period, what measures has the company taken to address suspected incidents of corruption independently or in response to a dispute or investigation by a government regulator?
7. Does your company engage in Collective Action against corruption?
8. Briefly describe practical actions the company has taken during the reporting period and/or plans to take to implement the anti-corruption principle, including any challenges faced and actions taken towards prevention and/or remediation.
We have implemented a group-wide Code of Conduct which is supported by mandatory training. This training will be reviewed and updated each year. The Policies are reviewed annually and any changes are communicated through Regulatory and Compliance updates. The CFO tables a report to the Board quarterly.