Report - COP Prototype

2022 Communication on Progress

Majid Al Futtaim

Published date

June 30, 2022

No. of questions

Supplemental files

Employment Conditions Policy - Final (8).pdf _majid-al-futtaim-code-of-conduct.pdf Majid Al Futtaim Supplier Code of Conduct English (8).pdf MAF Sustainable Procurement Policy_Final (7).pdf MAF_2021_Sustainability_Report_STATIC.pdf Majid Al Futtaim - Occupational Health and Safety Policy Statement (5).pdf Employment Conditions Policy - Final (9).pdf GHE PolicyV21Final (2).pdf

CEO Statement

Signed

Governance

Policies and Responsibilities

1. Does the Board / highest governance body or most senior executive of the company:

Issue an annual statement about the relevance of sustainable development to the company

Issue an annual statement that addresses impacts on both people and the environment

Issue an annual statement highlighting a zero tolerance for corruption

Sign off on organizational sustainability targets

Supervise Environmental, Social, and Governance reporting

Regularly review potential risks related to the business model

None of the above

Optional comment

Within our annual ESG report, Majid Al Futtaim's Chief Executive Officer, the most senior executive of the company, provides a message stating the business' ongoing commitment to sustainable development and key steps in our journey in relation to ESG topics. Our sustainability strategy is underpinned by a governance structure, which embeds accountability for its implementation at all levels of the business. Progress is reinforced by a set of action plans and targets that seek to focus business activities in the areas where they can improve their performance and have the most positive impact on our stakeholders. For senior management, sustainability is included on the agenda in business meetings and board reports to allow for discussion of key topics as well as performance progress at all levels. To ensure the strategy is being driven from the highest level, the Chief Sustainability Officer and Chief Executive Officers of each Operating Company have sustainability targets that are in turn cascaded down to senior management, and for the first time, all executive management have been appointed ESG KPIs within their annual objectives, which are linked to their performance and bonus. Please see our 2021 ESG report for more information: https://www.majidalfuttaim.com/-/media/feature/mafcorporate/about/sustainability-reports/2022/majid-al-futtaim-esg-report-2021.pdf We have a robust Enterprise Risk Management (ERM) Framework in place, which governs all risks that could adversely affect our business, including sustainability and climate risks. Overseen by Majid Al Futtaim's Board of Directors, the ERM Framework defines lines of reporting for escalating key risks and the responsibility of our numerous risk committees and risk owners. Majid Al Futtaim's CEO chairs the Sustainability Steering Committee. Please see page 65 of our 2021 ESG Report for more information on our ERM framework.

2. Does the company have a publicly stated commitment regarding the following sustainability topics?

	No, this is not a current priority	No, but we plan to have a commitment within 2 years	Yes, and the commitment is focused on our own operations	Yes, and the commitment includes our own operations and the value chain	Yes, and the commitment includes our own operations and the value chain along with communities and society
Human Rights
Labour Rights / Decent Work
Environment
Anti-Corruption

3. Does the company have in place a code of conduct regarding each of the following sustainability topics?

	No, this is not a current priority	No, but we plan to have a code of conduct within two years	Yes, focused on employee conduct	Yes, focused on employees and suppliers	Yes, focused on employees, suppliers, and other business relationships
Human Rights
Labour Rights / Decent Work
Environment
Anti-Corruption

4. Has the company appointed an individual or group responsible for each of the following sustainability topics?

	No one is specifically responsible for this topic	Yes, with limited influence on outcomes (e.g., limited access to internal information, limited decision-making authority)	Yes, with moderate influence on outcomes (e.g., has access to relevant information, reports to senior manager)	Yes, with direct influence of some outcomes (e.g., has access to relevant information, includes one or more senior manager with decision making rights	Yes, with direct influence at the highest levels of the organization (e.g., has access to relevant information, includes most senior members of organization)
Human Rights
Labour Rights / Decent Work
Environment
Anti-Corruption

5. Does the company have a formal structure(s) (such as a cross-functional committee) to address each of the following sustainability topics?

	No formal structure	Yes, and with limited influence on outcomes (e.g., limited access to internal information necessary to understand risks, poor representation from relevant departments or functions)	Yes, with moderate influence on outcomes (e.g., it includes representatives of some functions, departments, or business units most relevant for addressing the risks concerned, has access to relevant information, reports to senior manager)	Yes, with direct influence on some outcomes (e.g., it includes representatives of functions, departments, or business units most relevant for addressing the risks concerned, has access to relevant information, it involves one or more members of senior management)	Yes, and with direct influence at the highest level of the organization (e.g., full access to relevant information, it involves members at highest level of organization)
Human Rights
Labour Rights / Decent Work
Environment
Anti-Corruption

Prevention

6. Does the company have a process or processes to assess risk?

	No, this is not a current priority	No, but we are planning to develop one in the next two years	Yes, related to our own operations	Yes, related to our own operations and entire value chain and other business relationships
Human rights risks
Labour rights risks
Environmental risks
Corruption risks

Optional comment

We have a robust Enterprise Risk Management (ERM) Framework in place, which governs all risks that could adversely affect our business, including sustainability and climate risks. Overseen by Majid Al Futtaim's Board of Directors, the ERM Framework defines lines of reporting for escalating key risks and the responsibility of our numerous risk committees and risk owners. Please see page 65 of our 2021 ESG Report for more information on our ERM framework and page 64-71 to learn how we are managing our climate-related risks. Anti-corruption: We operate in countries that may be susceptible to challenges related to bribery and corruption due to political conditions or a lack of good corporate governance, which can present a risk to our business. As well as our Code of Conduct which sets out our commitment to complying with the highest standards and laws governing anti-bribery and corruption, we have implemented a robust risk management framework. Each Majid Al Futtaim business utilises a risk register to assess the quality of governance in each country and the risk that employees may be exposed to corrupt behaviour. Where risk is identified, we assess our strategy for managing the risk and, where necessary, take action to improve procedures and protocols.

6.1. During the assessment of risk, which business relationships are reviewed?

	A few suppliers or business relationships [approximately less than 25 %]	Several suppliers / business relationships (i.e., first tier or other high priority) [approx. 25 - 50 %]	Most suppliers / relevant business relationships [approx. 51 - 99 %]	All suppliers / relevant business relationships outside the supply chain
Human rights risks
Labour rights risks
Environmental risks
Corruption risks

7. Does the company have a due diligence process through which it identifies, prevents, mitigates, and accounts for actual and potential negative impacts on sustainability topics?

	No, this is not a current priority	No, but we are planning to develop one in the next two years	Yes, related to our own operations	Yes, related to our own operations and entire value chain and other business relationships
Human rights risks
Labour rights risks
Environmental risks
Corruption risks

Optional comment

We conduct due diligence and regular audits to ensure that all applicable laws and regulations in the countries in which we operate are complied with including those related to corruption and bribery. Majid Al Futtaim – Properties’ Pre-Acquisition Policy seeks to identify major environmental risks and to ensure that these are properly considered as part of the due diligence undertaken before the acquisition of development sites, new land or new buildings. In addition, Sustainability Implementation Plans are developed for each new project to ensure that all developments are created in line with the Sustainability Policy.

7.1. During the due diligence process, which business relationships are reviewed?

	A few suppliers or business relationships [approximately less than 25 %]	Several suppliers / business relationships (i.e., first tier or other high priority) [approx. 25 - 50 %]	Most suppliers / relevant business relationships [approx. 51 - 99 %]	All suppliers / relevant business relationships outside the supply chain
Human rights risks
Labour rights risks
Environmental risks
Corruption risks

Concerns and grievance mechanisms

8. Are there any processes through which members of the company’s workforce can raise concerns about the company’s conduct related to human rights, labour rights, environment, or anti-corruption?

No, this is not a current priority

No, but we plan to within two years

Yes, we have an informal process (e.g., through supervisors, others)

Yes, we have a formal process

Optional comment

Majid Al Futtaim employees are equally responsible for upholding the Code of Conduct and encouraged to raise their concerns if they see or hear something that doesn’t seem right. Employees can speak to their manager or a member of their Operating Company’s Ethics Panel or Chief Compliance Officer. We have also established a fully independent Ethics hotline, which can be accessed via a 24/7 toll-free number or email and an Ethics Panel who are responsible for ensuring that all reports of alleged misconduct are promptly and thoroughly substantiated, handled in line with the criticality level, and initiating independent investigations. When applicable, the panel is responsible for proposing corrective measures and/or disciplinary action to the CEO of their respective company. Any reports are treated with the utmost confidentiality and we operate a zero-tolerance policy in respect to breaching that confidentiality.

8.1. Please provide additional detail regarding the process(es) the company has through which members of the company’s workforce can raise concerns about the company’s conduct.

	No	Yes
Is the process communicated to all employees/workers in local languages?
Is the process available to non-employees (e.g., contractors, vendors, suppliers)?
Is the process confidential (e.g., whistleblowing process)?
Are there processes in place to avoid retaliation?
Can concerns be raised about suppliers or other business relationships (e.g., clients, partners, etc.)
Other (Please provide additional information)
Please refer to our Code of Conduct for additional information: https://www.majidalfuttaim.com/api/sitecore/AlternatingPoliciesModule/GetPdf?file=/-/media/feature/mafcorporate/about/policy/majid-al-futtaim-code-of-conduct.pdf

9. Does the company provide or enable access to effective remedy to right holders / stakeholders where it has caused or contributed to the adverse impact?

	No process to enable remedy to stakeholders	Remedy available to some stakeholders (i.e., some geographies, employees only)	Remedy is available to all affected stakeholders	Remedy is available to all stakeholders, and suppliers are expected to have similar policies
Human Rights
Labour Rights / Decent Work
Environment
Anti-Corruption

Lessons

10. How does the company capture lessons regarding each of the following sustainability topics?

	No lessons are regularly captured	Conducts root cause analyses/investigation of major incidents	Conducts root cause analyses/investigation and changes organizational policies, processes, and practices accordingly	Systematically conducts root cause analyses/investigation and leverages learnings to influence both internal and external affairs
Human Rights
Labour Rights / Decent Work
Environment
Anti-Corruption

Executive Pay

11. Is executive pay linked to performance on one or more of the following sustainability topics?

Optional comment

To ensure Majid Al Futtaim's sustainability strategy is being driven from the highest level, the Chief Sustainability Officer and Chief Executive Officers of each Operating Company have sustainability targets that are in turn cascaded down to senior management. For the first time, all executive management have been appointed ESG KPIs within their annual objectives, which are linked to their performance and bonus.

Board Composition

12. Percentage of individuals within the company’s Board / highest governance body by:

	Number/Percentage	Not applicable (Please provide additional information)
Total number of board members (#)	31
Male (%)	84
Female (%)	16
Non-binary (%)
The data is not yet reported.
Under 30 years old (%)	0
30-50 years old (%)	0
Above 50 years old (%)	100
From minority or vulnerable groups (%)
The data is not yet reported.
Executive (%)	19
Independent (%)	45

Data Assurance

14. Is the information disclosed in this questionnaire assured by a third-party?

No assurance for any metrics

Limited assurance for minority of metrics (e.g., GHG emissions only)

Majid Al Futtaim engaged an external third-party to provide independent assurance of environmental data including Refrigerants, Energy, Water, and Greenhouse Gas emissions performance information relevant to its 2021 Annual ESG Report and 2022 Green Sukuk Report, as well as three KPI relating to the first test date (25th June 2022) of its Sustainability Linked Loan. The engagement was Type 2 moderate assurance in accordance with the AA1000AS v3 standard which consisted of: A: Evaluation of Majid Al Futtaim’s adherence to the AA1000 AccountAbility Principles (AA1000AP 2018) of inclusivity, materiality and responsiveness; B(1): Evaluation of the reliability of the specified sustainability performance information and associated data collection and management processes and systems relating to; - 2021 January to December Energy, Water and GHG data from the 2021 Annual ESG Report and 2022 Green Sukuk Report B(2): Evaluation of the progress made by Majid Al Futtaim in meeting the first test date (25th June 2022) requirements of three KPIs related to its Sustainability Linked Loan. Please visit our website for our full Assurance Statement here: https://www.majidalfuttaim.com/en/who-we-are/sustainability-and-esg/reports

Limited assurance for majority of metrics

Reasonable assurance for minority of metrics

Reasonable assurance for majority of metrics

Other (Please provide additional information)

Human Rights
Materiality / Saliency
1. Which of the following has the company identified as material human rights issues connected with its operations and/or value chain, whether based on their salience (i.e., the most severe potential negative impacts on people) or another basis?
Freedom of association and the effective recognition of the right to collective bargaining
Child labour
Forced labour
Non-discrimination in respect of employment and occupation
Occupational safety and health
Working conditions (wages, working hours)
Freedom of expression
Access to culture
Access to water and sanitation
Digital security / privacy
Rights of women and/or girls
Rights of indigenous peoples
Free, prior and informed consent
Rights of refugees and migrants
Other
Response
8. Briefly describe practical actions the company has taken during the reporting period and/or plans to take to implement the human rights principles, including any challenges faced and actions taken towards prevention and/or remediation.
We are committed to integrity and ethical behaviour and encourage a culture of openness, honesty and accountability. Majid Al Futtaim aims to uphold the principles in the Universal Declaration of Human Rights and expects all employees, suppliers and contractors to abide by these principles. Our commitment to safeguard human rights and employment conditions throughout our operations is an important part of Dare Today, Change Tomorrow and we have a 2022 Sustainable Business Commitment to lead by example by requiring all employees and direct (tier 1) contractors to comply with the International Labour Organisation’s eight core conventions. Our approach is underpinned by a suite of policies and processes, which ensure we protect our employees from harm and operate ethically and with integrity. Our Employment Conditions Policy, which is aligned to international best practice standards, ensures the protection and enhancement of labour standards including wages and benefits, working hours, annual leave, basic employee rights, women’s rights, child labour, health and safety, employee accommodation and education. Whilst these standards are in place to protect our own people, we hold our direct suppliers (tier 1) and contractors to the same standards. We conduct regular health and safety checks, overseen by our Employment Conditions Committee, to monitor compliance. Any suppliers or contractors found to be non-compliant could face contract termination and exclusion from future tendering processes. We also conduct in-house human rights and accommodation audit training for priority employees on an annual basis. Majid Al Futtaim employees are equally responsible for upholding our standards regarding human rights and encouraged to raise their concerns if they see or hear something that doesn’t seem right. Employees can speak to their manager or a member of their Operating Company’s Ethics Panel or Chief Compliance Officer. We have also established a fully independent Ethics hotline, which can be accessed via a 24/7 toll-free number or email, and an Ethics Panel who are responsible for ensuring that all reports of alleged misconduct are promptly and thoroughly substantiated, handled in line with the criticality level, and initiating independent investigations. When applicable, the panel is responsible for proposing corrective measures and/or disciplinary action to the CEO of their respective company. Any reports are treated with the utmost confidentiality and we operate a zero-tolerance policy in respect to breaching that confidentiality. Please see our 2021 ESG report for more information: https://www.majidalfuttaim.com/-/media/feature/mafcorporate/about/sustainability-reports/2022/majid-al-futtaim-esg-report-2021.pdf

Labour

Commitment

1. Does the company have a policy commitment in relation to the following labour rights principles?

	No, and we have no plans to develop a policy	No, but we plan to in the next two years	Yes, included within a broader policy	Yes, articulated as a stand-alone policy	Not applicable (Please provide additional information)
Freedom of association and the effective recognition of the right to collective bargaining
GCC countries do not permit unions however, in countries where unions are permitted, such as Lebanon or Egypt, Majid Al Futtaim does not prohibit employees from joining these unions in accordance with the country's laws and regulations.
Forced labour
2022
Child labour
2022
Non-discrimination in respect of employment and occupation
2022
Occupational safety and health
2021
Working conditions (wages, working hours)
2022

1.1. For each labour rights policy, is it:

	Aligned with international labour standards?	Publicly available?	Approved at most senior level of the company?	Applied to the company’s own operations?	Applied to the company’s supply chain and/or other business relationships?	Developed involving labour rights expertise from inside and outside the company?	Other (Please provide additional information)
Freedom of association and the effective recognition of the right to collective bargaining
Forced labour
Child labour
Non-discrimination in respect of employment and occupation
Occupational safety and health
Working conditions (wages, working hours)

Prevention

2. In the course of the reporting period, has the company engaged with affected stakeholders or their legitimate representatives in relation to the following labour rights issues?

	No engagement on this topic	To better understand the risks/ impacts in question	To discuss potential ways to prevent or mitigate the risks/ impacts in question	To agree on a way to prevent/ mitigate the risks/ impacts in question	To assess progress in preventing/ mitigating the risks /impacts in question	To collaborate in the prevention/ mitigation of the risks/ impacts in question	Other (Please provide additional information)
Freedom of association and the effective recognition of the right to collective bargaining
Forced labour
Child labour
Non-discrimination in respect of employment and occupation
Occupational safety and health
Working conditions (wages, working hours)

Optional comment

GCC countries do not permit unions however, in countries where unions are permitted, such as Lebanon or Egypt, Majid Al Futtaim does not prohibit employees from joining these unions in accordance with the country's laws and regulations.

3. What type of action has the company taken in the reporting period with the aim of preventing/mitigating the risks/impacts associated with this labour rights issue?

	Provided internal training/ capacity building for the direct workforce	Building capacity among relevant business relationships (e.g., partners, suppliers, clients, etc.)	Conducting an audit process and/or corrective action plan	Collective Action with peers or other stakeholders, in particular workers' organizations, to address the issue	Collaboration with governmental or regulatory bodies	Other (Please provide additional information)	No action within reporting period
Freedom of association and the effective recognition of the right to collective bargaining
Forced labour
Child labour
Non-discrimination in respect of employment and occupation
Occupational safety and health
Working conditions (wages, working hours)

4. Who receives training for the following labour rights issues?

	No training provided	Select employees	All employees	Contractors	Direct suppliers of the organization	Indirect suppliers of the organization	Other – such as partners, clients, etc.
Freedom of association and the effective recognition of the right to collective bargaining
Forced labour
Child labour
Non-discrimination in respect of employment and occupation
Occupational safety and health
Working conditions (wages, working hours)

5. How does the company assess progress in preventing/mitigating the risks/impacts associated with the following labour rights issues?

	No monitoring of progress	Review issues on ad-hoc basis	Set annual targets/ goals, track progress over time (internal programs only)	Set annual targets/ goals, track progress over time (internal and external programs)	Other (Please provide additional information)
Freedom of association and the effective recognition of the right to collective bargaining
Forced labour
Child labour
Non-discrimination in respect of employment and occupation
Occupational safety and health
Working conditions (wages, working hours)

Performance

6. What is the percentage of employees covered under collective bargaining agreements?

	Percent of employees (%)	Unknown
Employees covered under collective bargaining (%)

Optional comment

7. What is the percentage of employees in a trade union or other workers' organization?

	Percent of employees (%)	Unknown	Not applicable (Please provide additional information)
Employees in a trade union or on a worker committee (%)
GCC countries do not permit unions however, in countries where unions are permitted, such as Lebanon or Egypt, Majid Al Futtaim does not prohibit employees from joining these unions in accordance with the country's laws and regulations.

8. In the course of the reporting period, what was the percentage of women in:

	Percent of women (%)	Unknown
Senior leadership level position	17.45
Non-executive board	21

9. What was the average ratio of the basic salary and remuneration of women to men (comparing jobs of equal value) during the reporting period?

	Salary ratio (%)	Unknown	Choose to not disclose
Women / Men (%)

Optional comment

This figure is unknown due to confidentiality constraints.

10. In the course of the reporting period, how frequently were workers injured (injuries per hour worked)?

	Frequency of injury	Unknown	Choose to not disclose
Frequency of injury	0

Optional comment

The actual injury rate as calculated is 0.00001069.

11. In the course of the reporting period, what was the company’s incident rate?

	Incident rate	Unknown	Choose to not disclose
Incident rate	0

Optional comment

Within Majid Al Futtaim - Properties, our lost time injury rate was 0.01 and we had 1 fatality in 2021. Please see page 54 of our 2021 ESG report for more information on our approach to Health, safety and human rights: https://www.majidalfuttaim.com/-/media/feature/mafcorporate/about/sustainability-reports/2022/majid-al-futtaim-esg-report-2021.pdf

Response and Reporting

12. In the course of the reporting period, has the company been involved in providing or enabling remedy where it has caused or contributed to the adverse impact associated with the following labour rights issues?

	Yes	No	Choose to not disclose	Not applicable (Please provide additional information)
Freedom of association and the effective recognition of the right to collective bargaining
GCC countries do not permit unions however, in countries where unions are permitted, such as Lebanon or Egypt, Majid Al Futtaim does not prohibit employees from joining these unions in accordance with the country's laws and regulations.
Forced labour
There has been no recorded adverse impacts related to forced labour in 2021, and therefore no remedies provided.
Child labour
There has been no recorded adverse impacts related to child labour in 2021, and therefore no remedies provided.
Non-discrimination in respect of employment and occupation
There has been no recorded adverse impacts related to non-discrimination in 2021, and therefore no remedies provided.
Occupational safety and health
There has been no recorded adverse impacts related to occupational health and safety in 2021, and therefore no remedies provided.
Working conditions (wages, working hours)
There has been no recorded adverse impacts related to working conditions in 2021, and therefore no remedies provided.

13. Briefly describe practical actions the company has taken during the reporting period and/or plans to take to implement the labour rights principles, including any challenges faced and actions taken towards prevention and/or remediation.

We operate a suite of policies to implement the labour rights principles within our business and have set a 2022 Sustainable Business Commitment to require all employees and direct (tier 1) contractors to comply with the International Labour Organisation's eight core conventions. We include our requirements and Employment Conditions Policy in all our contracts with contractors and suppliers, as well as COVID-19, health and safety and labour accommodation checklists. To monitor and ensure compliance, we conduct labour accommodation and site health and safety audits. We also provide trainings to MAFers to ensure that they understand our requirements. In Majid Al Futtaim - Properties and Majid Al Futtaim - Retail, we require contractors and suppliers to provide relevant trainings to their labourers. Please see our 2021 ESG report for more information: https://www.majidalfuttaim.com/-/media/feature/mafcorporate/about/sustainability-reports/2022/majid-al-futtaim-esg-report-2021.pdf

Environment

Commitment

1. Does the company have a formal policy on the following environmental topics?

	No, and we have no plans to develop a policy	No, but we plan to in the next two years	Yes, included within a broader policy	Yes, articulated as a stand-alone policy	Not applicable (Please provide additional information)
Climate Action
2018
Water
2021
Oceans
Forests / Biodiversity / Land Use
Air Pollution
2021
Waste (e.g., chemical spills, solid waste, hazardous, plastic, etc.)
Review is ongoing
Energy & Resource Use
Review is ongoing

1.1. For each environmental policy, is it:

	Aligned with international environmental standards?	Publicly available?	Approved at most senior level of the company?	Applied to the company’s own operations?	Applied to the company’s supply chain and/or other business relationships?	Developed involving environmental expertise from inside and outside the company?	Other (Please provide additional information)
Climate Action
Water
Oceans
Forests / Biodiversity / Land Use
Air Pollution
Waste (e.g., chemical spills, solid waste, hazardous, plastic, etc.)
Energy & Resource Use

Prevention

2. In the course of the reporting period, has the company engaged with affected stakeholders or their legitimate representatives in relation to the following environmental issues?

	No engagement on this topic	To better understand the risks/ impacts in question	To discuss potential ways to prevent or mitigate the risks/ impacts in question	To agree on a way to prevent/ mitigate the risks/ impacts in question	To assess progress in preventing/ mitigating the risks/ impacts in question	To collaborate in the prevention/ mitigation of the risks/ impacts in question	Other (Please provide additional information)
Climate Action
Water
Oceans
Forests / Biodiversity / Land Use
Air Pollution
Waste (e.g., chemical spills, solid waste, hazardous, plastic, etc.)
Energy & Resource Use

3. What type of action has the company taken in the reporting period with the aim of preventing/mitigating the risks/impacts associated with these environmental topics?

	Provided internal training/ capacity building for the direct workforce	Building capacity among relevant business relationships (e.g., partners, suppliers, clients, etc.)	Conducting an audit process and/or corrective action plan	Collective Action with peers or other stakeholders to address the issue	Collaboration with governmental or regulatory bodies	Other (Please provide additional information)	No action within reporting period
Climate Action
Water
Oceans
Forests / Biodiversity / Land Use
Air Pollution
Waste (e.g., chemical spills, solid waste, hazardous, plastic, etc.)
Energy & Resource Use

4. How does the company assess progress in preventing/mitigating the risks/impacts associated with the following environmental topics?

	No monitoring of progress	Review issues on ad-hoc basis	Set annual targets/ goals, track progress over time (internal programs only)	Set annual targets/ goals, track progress over time (internal and external programs)	Other (Please provide additional information)
Climate Action
Water
Oceans
Forests / Biodiversity / Land Use
Air Pollution
Waste (e.g., chemical spills, solid waste, hazardous, plastic, etc.)
Energy & Resource Use

5. In the course of the reporting period, has the company been involved in providing or enabling remedy for any actual impacts associated with the following environmental issue(s)?

	Yes	No	Choose to not disclose	Not applicable (Please provide additional information)
Climate Action
Water
Oceans
This is currently not a material area of focus for Majid Al Futtaim.
Forests / Biodiversity / Land Use
Air Pollution
Waste (e.g., chemical spills, solid waste, hazardous, plastic, etc.)
Energy & Resource Use

Climate Action

6. What were the company’s gross global greenhouse gas emissions for the reporting period?

Scope 1 Emissions

Full

None

Emissions (tCO2e)

147587

Scope 2 Emissions

Full

None

Emissions (tCO2e)

666219

Scope 3 Emissions

Full

Partial

None

Emissions (tCO2e)

218115

7. What percentage of the company's revenue was invested in R&D of low-carbon products/services during this reporting period?

Percent of revenue (%)

Unknown

Not applicable (Please provide additional information)

8. Has the organization acted to support climate change adaptation and resilience?

We have taken action to increase organization-wide resilience to climate change

We have taken action to increase resilience in our supply chains

We have taken action to increase resilience in the communities in which we operate

We have provided funding for climate change adaptation and resilience initiatives and projects

We have not taken actions to build climate change resilience in the reporting period

Other (Please provide additional information)

Unknown

Energy / Resource Use

9. Please report the company's renewable energy consumption as a percentage of total energy consumption in the reporting period.

% of total energy consumption

Unknown

Technology

10. What percent of the company's revenue came from environmentally friendly products / services during this reporting period?

Percent of total revenue (%)

2.2

The figure refers to the percentage of revenue from fresh food and consumer goods within Majid Al Futtaim - Retail that is organic.

Unknown

Not applicable (Please provide additional information)

Sector-specific: Water

12. Please provide details regarding the company's water withdrawal and consumption (own operations) during the reporting period.

Water withdrawal (volume of water in megaliters):

	Mega-liters	Unknown	Not applicable (Please provide additional information)
Total
Groundwater:
Surface water:
Rainwater:
Wastewater:
Percentage of water withdrawn in regions with high or extremely high water stress (%)

Water consumption (volume of water in megaliters):

	Mega-liters	Unknown	Not applicable (Please provide additional information)
Total	5500
Groundwater:
Surface water:
Rainwater:
Wastewater:
Percentage of water consumed in regions with high or extremely high water stress (%)

Optional comment

Majid Al Futtaim only records data for produced water and third party water. There is no information on any water source due to this being against local regulations.

13. Please provide details about the company’s water intensity of products in regions with high or extremely high water stress.

Water intensity of products (cubic meter/$):

Unknown

Not applicable (Please provide additional information)

Optional comment

For information on our water consumption and intensity, please see our Environmental Data Annex for more information: https://www.majidalfuttaim.com/-/media/feature/mafcorporate/about/sustainability-reports/2022/majid-al-futtaim-environmental-data-annex_final.pdf

Sector-specific: Waste

18. Please report the company's total weight of waste generated in metric tonnes during the reporting period.

Waste Generated (t)

34147

Unknown

Not applicable (Please provide additional information)

19. Please report the percentage of the company's waste that was hazardous waste (i.e., hazardous waste ratio) during the reporting period.

Hazardous Waste Ratio (%)

Unknown

Not applicable (Please provide additional information)

20. Please report the company's estimated metric tonnes of single-use plastic consumed wherever material along the value chain during the reporting period.

Single-use plastics (tonnes)

2085.327

Unknown

Not applicable (Please provide additional information)

Overall Environment

21. Briefly describe practical actions the company has taken during the reporting period and/or plans to take to implement the environment principles, including any challenges faced and actions taken towards prevention and/or remediation.

Through our Sustainable Business Commitments to be Net Positive in carbon and water by 2040 and embed circular economy principles across our business operations by 2030 including eliminating single-use plastics by 2025, we are minimising our impact on the environment and focusing our investments, innovations, and partnerships to drive green solutions that have a positive impact. Across our business we implement environmental principles and our environmental impact extends beyond what we can directly control so we work with our value chain to encourage them to adopt good environmental practices and support them in achieving their own sustainability commitments. In 2021, we further integrated nature-based solutions into our sustainability strategy, grew our renewable energy generation by 26% to 21.4 million kWh and embedded circular economy principles into our procurement processes. Read more about our biggest achievements and milestones in our 2021 ESG Report: https://www.majidalfuttaim.com/-/media/feature/mafcorporate/about/sustainability-reports/2022/majid-al-futtaim-esg-report-2021.pdf

Anti-corruption

Commitment

1. Does the company have an anti-corruption compliance programme?

No, it is not an immediate business priority

No, but we plan to in the next two years

Yes

2021

Optional comment

We are committed to fostering a culture of honesty, transparency and accountability, while exceeding compliance and ethics regulations and sharing international best practices across our operations. As well as our Code of Conduct, which sets out our commitment to complying with the highest standards and laws governing anti-bribery and corruption, we have implemented a robust risk management framework. Each Majid Al Futtaim business utilises a risk register to assess the quality of governance in each country and the risk that employees may be exposed to corrupt behaviour. Where risk is identified, we assess our strategy for managing the risk and, where necessary, take action to improve procedures and protocols. As well as conducting regular audits, we have established a fully independent Ethics hotline and an Ethics Panel who are responsible for ensuring that all reports of alleged misconduct are promptly and thoroughly substantiated, handled in line with the criticality level, and initiating independent investigations. Recognising that our impacts extend beyond our direct business operations, we operate a Supplier Code of Conduct that sets out the standards and behaviours, which need to be adhered to by all suppliers and service providers across topics including conflicts of interest, legal compliance and governance, business integrity and gifts, hospitality and entertainment. For our employees, we have a Gifts, Hospitality and Entertainment Policy. Please see the Corporate Compliance section on our website for more information: https://www.majidalfuttaim.com/en/who-we-are/corporate-compliance

2. Does your company have policies and recommendations for employees on how to act in case of doubt and/or in situations that may represent a conflict of interest, e.g. with regard to gifts and hospitality, donations, sponsorship, or interactions with public officials?

No, and we have no plans to develop a policy

No, but we plan to in the next two years

Yes, included within a broader policy

Yes, articulated as a stand-alone policy

Prevention

3. Who receives training on anti-corruption and integrity?

Optional comment

We ensure that our Anti-Corruption Policy is included in all our contracts and all vendors are required to comply with the contract.

3.1. How often is such training provided?

	One time only	Every year	Every two or more years	We do not collect this data
All employees
Select employees
Contractors
Direct suppliers of the organization
Other – such as partners, clients, etc.
Indirect suppliers of the organization

4. Does the company monitor its anti-corruption compliance programme?

No, we do not monitor the anti-corruption compliance programme

Review issues on ad-hoc basis

Yes, through internal employee self-evaluations

Yes, through automated controls monitoring

Yes, through external independent monitoring

Yes, through other mechanisms

The Gift, Hospitality, and Entertainment (GHE) Policy is in place and is supported by a platform to record instances of GHE along with an authorisation workflow. Employees are provided with periodic training and awareness on this policy. Furthermore, an ethics hotline is in place that enables confidential reporting of any ethics or corruption cases. Our ethics hotline is managed by an independent third party (Navex Global), and any case reported undergoes rigorous investigation. Appropriate remedial measures are taken to address the incidents and control countermeasures are put in place to avoid any such issues in the future. An active ethics committee is in place in each Operating Company with representation from the senior leadership team to oversee the implementation of the business ethics program and look into all cases reported through the ethics hotline.

Response and Reporting

5. Please report the company's total number and nature of incidents of corruption during the reporting year.

	Number of incident(s)	Unknown	Choose to not disclose
Confirmed during the current year, but related to previous years	0
N/A
Confirmed during the current year, and related to this year	0
N/A

6. Within the reporting period, what measures has the company taken to address suspected incidents of corruption independently or in response to a dispute or investigation by a government regulator?

Initial case assessment

Internal investigation

Review by risk / ethics committee

Review by board of directors

External audit / review

Other (please provide additional information)

Not applicable/no incidents in the reporting period

7. Does your company engage in Collective Action against corruption?

No, it is not an immediate business priority

No, but we plan to in the next two years

Yes (please explain)

We are a founding partner of the Pearl Initiative, a leading independent and non-profit organisation working to improve corporate accountability and transparency in the Gulf Region. The Initiative has a strategic partnership with the United Nations Global Compact to collaborate on programmes and we actively contribute through roundtable discussions and thought leadership to help improve the policies and actions of other organisations to mitigate the risk of corrupt practice in GCC markets. In addition, through our Responsible Procurement Policy we engage with our suppliers on topics such as ethics and integrity. For our tier 1, 2 and 3 suppliers, the minimum sustainability standards set out within the policy are essential and we work with them to ensure the standards are met. This includes surveys to understand their performance and identify priority areas for improvement along with training to educate suppliers on our policy and provide resources to enhance their procedures.

8. Briefly describe practical actions the company has taken during the reporting period and/or plans to take to implement the anti-corruption principle, including any challenges faced and actions taken towards prevention and/or remediation.

Each Operating Company has an Ethics Panel, which is a multidisciplinary and operationally independent body consisting of the Holding Head of Compliance, Operating Company CFO, Operating Company General Counsel, Operating Company HC Officer and Operating Company Head of Risk & Compliance. The Panel is a key governance body and its responsibilities include (but are not limited to) driving, role modelling and supporting the business ethics program including anti-corruption. All members of the Ethics Panel are trained on the anti-corruption policy and standards. We also have a mandatory GHE training program for key members of staff. To date, 4,620 staff members have been trained on anti-corruption. Please see our 2021 ESG report for more information: https://www.majidalfuttaim.com/-/media/feature/mafcorporate/about/sustainability-reports/2022/majid-al-futtaim-esg-report-2021.pdf